Alex

[Alex @ae_leech]

@Se_Railway £42

[Alex @ae_leech]

@Se_Railway have you put your prices up overnight? My usual daily train has increased more than £7 which is nearly 20%. How is this allowable or justifiable?

[Alex @ae_leech]

@Se_Railway Marden to Cannon Street at 7:09 and return after 5pm.

[Alex @ae_leech]

@Se_Railway I want to get back to Marden from London Bridge, can I take the high speed service and get a train back from ashford? If so, will trains be running from ashford to Marden?

[Alex @ae_leech]

@VodafoneUK switching to your broadband. Already have an OR fibre line in the house, why do I have to wait for an engineer? Am without heating (WiFi controlled), security and the ability to work.

[Alex @ae_leech]

@Se_Railway can you have more strikes please because the trains run much better on those days.

[Alex @ae_leech]

@virginmedia what’s going on in BR5? broadband dropping all week, making it impossible to work. No warning and I suspect you’ll never provide any compensation.

[Alex @ae_leech]

@virginmedia How do I DM actually? 🤦🏻

[Alex @ae_leech]

@virginmedia if every day at customer services is “busier than expected”, should you not readjust your expectations?

[Alex @ae_leech]

@virginmedia They’ve told me they cannot do this. I’d really just like to cancel my entire virgin contract now, it’s not delivering what was promised and I’ve wasted a whole morning. I will DM my account details for you to process.

[Alex @ae_leech]

@virginmedia I’ve tried to, but they’ve just informed me that I didn’t pass security because my password isn’t the same as the password I use to log in online. I’m unable to call 789 since you have cancelled the contract. I’m lost!

[Alex @ae_leech]

@virginmedia Never. It’s not a Volt deal as I was told these are only available for new customers. My contract specifically states Oomph.

[Alex @ae_leech]

@virginmedia I note it had a separate contract with O2 but I wasn’t ever sent a new sim. How am I meant to call the helpline without a working sim?

[Alex @ae_leech]

@virginmedia Yes, in July.

[Alex @ae_leech]

@virginmedia I have an oomph bundle but for some reason you have cancelled the mobile element and I am without a phone which I desperately need for work! How do I resolve this?

[Alex @ae_leech]

@British_Airways booked a flight and it gets cancelled two hours later, but will take 10 days to refund? Is this just a scam business?

[Alex @ae_leech]

@British_Airways how do I book using a voucher received last year. It’s not accepted online and nobody answers the phone and the live web chat is unhelpful.

[Alex @ae_leech]

@BensonsForBeds Why is it impossible to speak to someone about a payment issue? Is there no aftersales care?

[Alex @ae_leech]

@c2c_Rail Even though it was purchased via the website?

[Alex @ae_leech]

@c2c_Rail topped up my smart card online but won’t let me through the barriers. Ticket office tell me the card may be full which doesn’t make sense. How do I clear it down?