@Marriott@MarriottBonvoy@WestinLaPaloma I still feel like the position we were left in last night was very poorly handled, but the vast majority of the staff @WestinLaPaloma handled an outrageous situation head on and with grace.
Iβm putting @WestinLaPaloma on blast. Power has been out since 430 this afternoon. The staff was very attentive providing water and snacks. One awesome bellman (wish I got his name) ran us to our room in a golf cart and then checked the door for us only to discover
And the management made no effort to do anything for us I reached the end of my patience. Certainly there was another @Marriott@MarriottBonvoy hotel in Tucson where they could have found us a room for the night. Not a good look @WestinLaPaloma.
@Marriott@MarriottBonvoy@WestinLaPaloma UPDATE - Michelle at the desk and her staff as well as bellman Will, the rest of the bell staff and the security staff did everything they could to help us get into our room to get our things and check out.