Aeropad

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[Aeropad @aeropadfunws]

@AmazonHelp Gayathri, I understand that you cannot access my account details through X.

However, I request you to please ask your Specialist Team or Senior Grievance Officer to contact me directly through my registered email address: [email protected].

I want the complete investigation findings, the reason for rejecting my ₹40,955 refund, and the supporting evidence to be shared with me officially by email.

I have already contacted your support team multiple times, and I do not want to keep repeating the same issue through temporary chat links.

Please arrange an official email response and provide a proper complaint reference number.

I expect a written response from Amazon.

[Aeropad @aeropadfunws]

🚨 Amazon India – Please Resolve My ₹40,955 Order Dispute!

I ordered a Ledger STAX but received a Ledger FLEX instead. I returned the exact product delivered to me through Amazon's return process.

Now Amazon is claiming I returned an incorrect item and refusing my refund/replacement!

@amazonIN @AmazonHelp

Please investigate this immediately.

Thread 2/2

My order value is ₹40,955 (Order ID ending 4600320).

I request Amazon to verify its delivery records, return pickup records and warehouse CCTV footage, and provide evidence supporting its decision.

@Ledger_Support @nch1915 @jagograhakjago

I request the consumer authorities to help me get a fair resolution.

To everyone reading this: Please SHARE and REPOST so this issue reaches the right people.

#AmazonIndia #AmazonScam #ConsumerRights #ConsumerProtection #OnlineShopping

[Aeropad @aeropadfunws]

@AmazonHelp Gayathri, I am willing to cooperate once again, but I have already contacted your Specialist Team multiple times and submitted all the requested details.

Please ensure this is escalated as an existing unresolved grievance rather than treated as a new complaint.

I need a senior investigation officer to review the original delivery and return records.

My issue remains simple: I ordered Ledger STAX but received Ledger FLEX. I returned the exact product delivered by Amazon, yet my ₹40,955 refund is being denied.

Please ensure I receive a concrete resolution supported by evidence, rather than another repetitive response.

I will use the link provided, but I expect this matter to be handled seriously this time.

[Aeropad @aeropadfunws]

@AmazonHelp @amazonIN

Gayathri, Mohammed, repeatedly stating that this is the best resolution you can offer is not an acceptable answer.

You have still failed to address the actual issue.

I ordered a Ledger STAX worth ₹40,955 but received a Ledger FLEX. I returned the exact product delivered to me through Amazon's return process.

Now Amazon is refusing my refund and claiming an incorrect return.

I am formally requesting the following:

• Written investigation findings.
• Proof of the product originally dispatched.
• Return warehouse verification records.
• A clear explanation for rejecting my refund.

Please escalate this complaint to your senior grievance management team.

I will now proceed with a formal complaint through the National Consumer Helpline and appropriate consumer protection authorities.

I am seeking a fair resolution, not another copy-paste response.

@jagograhakjago @nch1915

[Aeropad @aeropadfunws]

@AmazonHelp Mohammed, repeating that your Specialist Team's decision is "certain and final" does not make an unfair decision acceptable.

You still haven't answered my most important question:

I ordered a Ledger STAX worth ₹40,955 but Amazon delivered a Ledger FLEX. I returned the exact product Amazon delivered to me.

How can Amazon hold me responsible for returning an incorrect item when the originally ordered product was never delivered to me?

I am not asking for another generic response or another support link. I am asking for:

1. Written proof of what Amazon originally dispatched.
2. Evidence of what was received at the return warehouse.
3. The reason my return was classified as incorrect.
4. A proper resolution of my ₹40,955 dispute.

If your decision is final, please provide the complete investigation findings and supporting evidence in writing.

I am escalating this matter to the National Consumer Helpline and pursuing appropriate legal remedies.

@amazonIN @AmazonHelp @jagograhakjago @nch1915

[Aeropad @aeropadfunws]

@AmazonHelp Mohammed, I cannot accept this response as a resolution.

Your team is refusing to take responsibility for delivering the wrong product in the first place.

I ordered a Ledger STAX worth ₹40,955 but received a Ledger FLEX. I returned the exact item delivered by Amazon through your return process.

Now you are denying my refund by claiming that I returned an incorrect item.

How can I return the original product when Amazon never delivered it to me?

I have cooperated with your team and provided the requested details. Instead of investigating the delivery and return records, you are simply declaring your decision final.

Please consider this my formal rejection of your response.

I will now escalate this matter to the National Consumer Helpline and pursue appropriate consumer protection remedies.

I request a written explanation, supporting evidence and a fair resolution.

@amazonIN @AmazonHelp

[Aeropad @aeropadfunws]

@AmazonHelp I have already contacted your Specialist Team multiple times and provided all the requested details. However, I am still receiving the same repetitive responses without any actual resolution.

Let me make the issue clear once again:

I ordered a Ledger STAX worth ₹40,955 but received a Ledger FLEX instead. I returned the exact product delivered to me through Amazon's return process.

Now you are claiming that I returned an incorrect item and refusing my refund/replacement.

Why am I being held responsible for a product that Amazon incorrectly delivered?

Please stop redirecting me between customer support and specialist teams. I need:

1. A proper investigation by a senior escalation officer.
2. Verification of the original delivery and return pickup records.
3. Written evidence supporting your incorrect-return allegation.
4. A clear resolution: my ₹40,955 refund or the correct Ledger STAX replacement.

I request a specific resolution, not another generic response asking me to contact the same team again.

@amazonIN @AmazonHelp

I hope someone takes ownership of this case and resolves it.

[Aeropad @aeropadfunws]

@AmazonHelp They keep saying same answer

[Aeropad @aeropadfunws]

@AmazonHelp Why you guys taking this long to reply

[Aeropad @aeropadfunws]

@AmazonHelp No reoly yet

[Aeropad @aeropadfunws]

@AmazonHelp I have sent it; now tell him to reply.

[Aeropad @aeropadfunws]

@AmazonHelp It is not working. I need my answer in public.

[Aeropad @aeropadfunws]

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[Aeropad @aeropadfunws]

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