Allan

Husband, dad, grumpy old man, retiree

[Allan @aesurg]

@j_awright @themolkster @HLInvest @Trading212 Have you guys managed to transfer your accounts successfully? More than 2 weeks in and @HLInvest still haven’t fixed the issues I and others have. With no end in sight. 😕

[Allan @aesurg]

@KevBuschhold 👏🏼👏🏼

[Allan @aesurg]

@Woodywudpeck It’s in my SIPP, so I do invest the dividends. But not always in #STAN.

[Allan @aesurg]

@KevBuschhold Ex-div date next month? Payment Sept?

[Allan @aesurg]

@themolkster @HLInvest I’m rapidly getting to that stage too. I’ve been told IT are working on issues I (and others) first experienced more than a week ago. In particular live prices. Still no fix. Makes the website pretty useless.

[Allan @aesurg]

@KevBuschhold Yes, of course. Nationalised.

[Allan @aesurg]

@KevBuschhold @SkyNews @MarkKleinmanSky @lizboyle42_liz Hopefully get the div and increased sp in #PNN before it comes under scrutiny/privatisation?

[Allan @aesurg]

@KevBuschhold I’ve been tempted to cut and run with #SQZ at a small loss on the sp but nice gain on the dividend. But will wait and see what happens with the North Sea 🤞

[Allan @aesurg]

@KevBuschhold @FinanceTiger @HLInvest 😱
I’ve been with HL since I started investing. And don’t really want the hassle of switching platforms but this (along with the increase in fees) is certainly testing my patience.

[Allan @aesurg]

@iamalexwatson @HLInvest I can help you there. Yes, it is a known problem. And is known to quite a few of us. Along with several other issues. Check the replies from HLInvest on here.

[Allan @aesurg]

@KevBuschhold @FinanceTiger @HLInvest I’ve found I can get a live price by clicking on the stock name in the stock list within my ISA (for example). It’s shown over on the right of the page. Shocking that that’s what required though! I’ve just had a ‘How Did We Do’ email from HL. That was interesting 😀

[Allan @aesurg]

@HLInvest @ianclamp It seems each time I log on they’re rolling out a new feature on HL. Today’s is new IT page layout. I’d rather they focussed on fixing what wasn’t broken rather than new page displays.

[Allan @aesurg]

@HLInvest @FinanceTiger I’ve had issues for more than a week now. Very similar to this…and more. I’ve tried phone Helpdesk, here on X and secure messaging. And each time I get the same response - IT are aware of it and doing their best! Patience is being sorely tested.

[Allan @aesurg]

@KevBuschhold @MartinSLewis Please let me/us know if you get any further with this. I’m having problems with their (now more expensive) service. Or lack of. I really don’t want the hassle of transferring to another platform but I’m sorely tempted.

[Allan @aesurg]

@surprised_trade @KevBuschhold At the moment a lot depends on Mr Trump and his comments! 🤔

[Allan @aesurg]

@surprised_trade @KevBuschhold Hindsight is a wonderful thing. I first bought #SQZ in April 2016…..when the sp was 11.50p And sold at a loss 😩 I can’t believe I’m holding out for £2.50 😂

[Allan @aesurg]

@HLInvest @ianclamp I’m pleased (if that’s the correct word) to see it’s not just me that’s still having issues with all of this. And now into a 4th day. Bizarrely I’ve also just received a secure message suggesting I consider the complaint resolved! Far from it!

[Allan @aesurg]

@surprised_trade @KevBuschhold I need a wee bit more. Although with the dividend I’m probably just about in profit.

[Allan @aesurg]

@MikeBeadle1 @HLInvest @gullyslusher I’ve had issues since Thurs. around loading/display of my portfolio. Been told several times just clear cache/history; there was an issue, it’s been fixed. Helpdesk eventually admitted still an issue and working on it. No joined up help from messages, phone calls & Twitter.