@virginmedia My issue is for intermittent service over a period of 1 month, so I don't think that policy applies.
The disruption has caused me to spend lots of money on travel costs, so I expect to be compensated.
How can I pursue this?
@virginmedia can you please advise on how I can speak to someone about really poor service levels for my home broadband. I cannot get through to anyone via web chat or over the phone and am growing increasingly frustrated at the amount of money I am paying for this. Thank you.
@virginmedia Hi - thank you.
We are now at almost a month with service issues, and I would like to seek compensation - please can you advise on how I can speak to someone about this?