One of the most fucked up things they did to us as children was referring to our own language as "vernacular" in a derogatory tone.
I hope they have stopped doing that shit.
OPay is scrambling this much because, honestly, Nigerians have never had 100% trust in financial institutions. That trust has always been a bit shaky. So I actually understand why OPay is going from pillar to post trying to reassure people that OPay is okay.
And what that babe did was genuinely terrible, icl. Because beyond what she did, it now gives people another reason to question whether they can really trust OPay with their money.