@Vodafone_GR άλλη μια απάτη της βονταφον σε βάρος των καταναλωτών της. Με χρέωναν καθημερινά το Vodafone πας παντού όσο ήμουν στην Αίγυπτο, χωρίς να χρησιμοποιώ καθόλου το κινητό μου και ενώ είχα βάλει αιγυπτιακή κάρτα για να χρησιμοποιώ δεδομένα όσο ήμουν εκεί! Παραθέτω σκρινσο
@VodafoneUK I do not need to cancel, I need to reactivate. I don’t underwear why this is so difficult to happen. The branch says call Vodafone and Vodafone on the phone say go to the branch. And when I try to do it online, they text a code to the number that I have no access in!
@VodafoneUK ridiculous customer service - I have been trying to cancel my monthly plan for months now as I DO NOT LIVE IN THE UK ANYMORE, have been chatting with Tobi, last time I waited on the queue for half an hour and they pulled out… I wish I knew it earlier
@VodafoneUK I am having huge trouble trying to reactivate my number. The guys at the branch suggested to call Vodafone and on the phone the robot suggested to visit the branch. This is ridiculous. I just need my number back and I have been your client for more than 15 years, UK or abroad
@VodafoneUK I have been a client for more than 15 years, both in the UK and abroad, and I cannot have a decent treatment regarding my issue. Toby is useless, we as clients, have the right to speak to a representative for whatever the issue is
@VodafoneUK this is obscured. I have been trying to get a replacement sim for my number and the guys at the branch told me to call Vodafone for this, I call Vodafone from a number abroad and get charged loads of money, and then on the phone the robot tells me to visit branch!!!
@VodafoneUK And you are telling me this now that I exposed my concern on the social media? Because I have been trying to communicate with a bot for months, and this never came up…