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Zero-party data isn't for better ad targeting. It's the map to a better product.
It forces Marketing to evolve from comms to an extension of product.
The KPI isn't conversion. It's trust.
So: have you built something that deserves the truth from your customers?
"Give me your data, and I'll deliver an experience so superior, you'll feel like you got a steal."
Break that promise, and you destroy the asset. Trust is everything.