I just had the craziest experience at the airport.
We are about to board a flight to Atlanta when the pilot from the incoming plane walks out of the jetway. Guy is probably late 50s, salt and pepper hair, military look. The kind of pilot you instantly feel good about seeing on your flight.
Pilot walks over to the counter, gets on the PA system, and starts addressing everyone. “Folks, I’ve been doing this a long time. Flying one of these jets is easy. The hard part is looking at 130 people and telling them their flight is going to be delayed.”
Audible groans throughout the boarding gate. Most people here are flying to Atlanta as a layover before another flight. 130 people just had their day become a complete mess.
The pilot goes on. “I get it, trust me. But here’s the deal: During our landing, we had a small mechanical issue. I’m not your pilot for the next leg, but I don’t feel confident the jet’s safe to fly until we have a mechanical team look it over, and I don’t feel comfortable asking the next pilots to fly you guys until we get confirmation.”
He points at the agents next to him behind the counter: “Now, none of this is the agents’ fault. Please be kind to them. I’m the one who made this decision, not them, so any inconvenience you experience is my fault. Just please know that I don’t do this lightly, and I’m only doing it because I believe it’s in the best interests of everyone’s safety.”
Now this is where the story gets crazy. The pilot puts the microphone down, grabs his suitcase, and all the people in the gate…
Start clapping.
I’m not joking, everyone starts clapping for the guy. 130 people who just had their travel plans ruined give an ovation to the guy who made the decision and delivered the message.
All because he addressed them with decency and transparency, took ownership of the decision, made it clear that it was necessary, and explained why it was in everyone’s best interest.
It’s honestly one of the best examples of strong communication—of strong leadership, for that matter—that I’ve seen in a long time.
@Delta, whoever your Atlanta to Wichita pilot was this morning, he’s one of the good ones. Please tell him the delayed passengers of flight 1637 appreciate what he did.
@eldeu Per no parlar del moviment amb la cama dreta per impactar amb l'altra cama i llençar-se. En cap moment vol seguir la jugada o intentar controlar la pilota.
Una samarreta especial amb un propòsit: donar visibilitat al Dia Internacional de la Síndrome de Down i celebrar el talent d’Anna Vives, una artista increïble amb síndrome de Down ♾️
US President Trump on Iran mining the Strait of Hormuz:
"We hit, to the best of our knowledge, all of their mine-laying ships. Now they can put them on other types of ships, I guess, and drop them in. But we don't know that any have even been dropped in. We're not sure that any have been. That's a big negative for them if they do it. It's a form of suicide."
És increïble que cap diari, ràdio o televisió de Catalunya hagi dedicat ni una sola peça als 40 anys de l’estrena de l’anime de Bola de Drac. Una sèrie que va marcar generacions, que forma part de la nostra cultura popular i que va ser clau en la normalització del català.
@marcarza@grok El progrés vist des de Barcelona no sempre és una millora de les condicions de vida al territori. Està molt be invertir al territori, però si la inversió no va on toca provoquem efectes contraris als desitjats o que, com a minim s'han d'estudiar en profunditat.
@marcarza@grok, pots explicar la posició que ocupen les comarques del Pirineu i l'Aran en relació a la resta de Catalunya en termes reals de Renda disponible? Pots oferir dades de la seva evolució des del 1990? I sobre evolucio de salaris reals d'aquestes comarques respecte cost de vida?
Siiiiiiiiiiiiiií … ja el tenim aquí🥇🏆
Has fet història
Felicitats Oriol Cardona Coll 🥇.
Primer or olímpic d’hivern d’un català sel sud.
#sentlamuntanya#sommuntanya#skimofeec
@oscar_puente_ Felicitats per la feina i ànims per poder restablir el servei al 100% aviat. Però ara que ja passen trens, podem intentar que en parin més? Tenim una estació infrautilitzada al mig d'un poble amb gran dèficit de transport públic i és molt trist.
🛰️Así se ve desde el Meteosat de 3ª generación la evolución del sistema organizado de tormentas que provoca inundaciones en el sur de Tarragona. Los puntos rojos son los rayos detectados.
🔴Recuerda que hay aviso rojo en vigor hasta medianoche por lluvias torrenciales.