Alex Halper

Leading Conversational AI since before it was cool. My initials are A.I.

Agentic CX @PwC
Previously @Deloitte @lockheedmartin @apple @Georgetown

[Alex Halper @ai_halper]

Here's an idea I can't stop thinking about...

Conversational interfaces are the only interface you already know how to use

https://t.co/P7LSPJHX3q

[Alex Halper @ai_halper]

60 Seconds a Week - Your AI won't get smarter on its own. Here's. how to plan for continuous improvement.

#AI #ConversationalAI #ArtificialIntelligence #AIOps

https://t.co/pGAFD2tSfH

[Alex Halper @ai_halper]

60 Seconds a Week - Deploying Conversational AI is a Journey, not a Milestone

#ConversationalAI #AI #ArtificialIntelligence #AIops

https://t.co/XPm4vGdumj

[Alex Halper @ai_halper]

60 Seconds a Week - Believe the Hype!!*

Conversational AI delivers real impacts (*If you design it right)

#ConversationalAI #AI #ConversationDesign #ArtificialIntelligence

https://t.co/3Iv9qD9L7y

[Alex Halper @ai_halper]

60 Seconds a Week - Maximizing your investment in Conversational AI

Convo AI goes way beyond Self Service. AI Assistants get you to the right agent at the right time, and help that agent serve you better.

#ConversationalAI #AI #ArtificialIntelligence
https://t.co/yhxsvZnfGS

[Alex Halper @ai_halper]

60 Seconds a Week - The Importance of Testing, Tuning, and Training AI Models

Continuous improvement of AI models is a major key to success

https://t.co/XsqHpvmtbY

#ConversationalAI #AI #ArtificialIntelligence #MachineLearning

[Alex Halper @ai_halper]

60 Seconds a Week - Conversational AI isn't just for customers, and it isn't just for self service.

AI Assistance is POWERFUL.

#AI #ArtificialIntelligence #ConversationalAI

https://t.co/7UeYWvBUB8

[Alex Halper @ai_halper]

60 Seconds a Week - Week 24

What is Conversational AI anyway?

https://t.co/a51vUzCWCx

#ConversationalAI #AI #ArtificialInttelligence

[Alex Halper @ai_halper]

60 Seconds a Week #23 - Why Conversational AI Programs Fail

Part 6 - Organizational Readiness

https://t.co/OXk4aT5hXG

#AI #ConversationalAI #ArtificialIntelligence

[Alex Halper @ai_halper]

60 Seconds a Week - Week 22

The 6 Reasons Conversational AI Programs Fail - Part 5: Lack of Operations and Improvement Plans

https://t.co/pJZvbscGjK

#AI #ConversationalAI #ArtificialIntelligence

[Alex Halper @ai_halper]

60 Seconds a Week - Week 21

The 6 Reasons Conversational AI Programs Fail - Part 3: Testing Approach

https://t.co/HW9fX1X4bR

#AI #ConversationalAI #ArtificialIntelligence

[Alex Halper @ai_halper]

60 Seconds a Week - Week 20

The 6 Reasons Conversational AI Programs Fail - Part 3: Conversation Design Shortcomings

https://t.co/Wp9i07T4x6

#ai #conversationalAI #artificialintelligence #conversationdesign

[Alex Halper @ai_halper]

60 Seconds a Week - Week 19

The 6 Reasons Conversational AI Programs Fail - Part 2: Technology Readiness

https://t.co/u0RVUKlRCX

#AI #ConversationalAI #ArtificialIntelligence

[Alex Halper @ai_halper]

The 6 Reasons Conversational AI programs Fail - Part 1: Failure to Define Business Objectives

#AI #ConversationalAI #ArtificialIntelligence
https://t.co/vDOnjy31pu

[Alex Halper @ai_halper]

The 6 ways conversational AI programs fail - realizing value is about more than building bots

#ConversationalAI #AI #artificialintelligence

https://t.co/m4rnwSA09s

[Alex Halper @ai_halper]

60 Seconds a Week #16 - Conversational AI can protect against compliance risks in real-time

https://t.co/joSduHeXS0

#ai #conversationalai #artificialintelligence

[Alex Halper @ai_halper]

60 Seconds a Week #15 - Make sense of the mountains of data at your fingertips with Virtual Data Scientists

https://t.co/MaZMhVvFP8

#ConversationalAI #AI #ArtificialIntelligence

[Alex Halper @ai_halper]

60 Seconds a Week #14 - Hands free assistance for those times when you can't type, click, or tap.

https://t.co/OKvdwe57Fl

#conversationalai #ai #ArtificialIntelligence

[Alex Halper @ai_halper]

Conversational AI - Turning Tribal Knowledge into Public Knowledge. It's not just for customer service!

#conversationalai #ai #Conversationdesign #ArtificialIntelligence

https://t.co/j75RDzkPX1

[Alex Halper @ai_halper]

60 Seconds a Week #12 - Conversational AI helps scale beyond many-to-many constraints by providing personalization at scale

https://t.co/vXEMwFr1eo

#conversationalai #ai #artificialintelligence

[Alex Halper @ai_halper]

60 Seconds a Week #11 - Solving "One-to-Many" problems with Conversational AI.

It's all about Supply and Demand.

https://t.co/q9dvUf4TCw

#AI #conversationalAI #artificialintelligence