AidEcho is live on the Shopify App Store π
AI support for your store: answers product, order & return questions from your real store data, 24/7, with live handoff to your team.
1-click install. Free plan to start π
https://t.co/gHtZdpzU2f #Shopify#Ecommerce
Canadian founders: bilingual customers, one website, questions in English and French at all hours. The assistant answers in the language it's asked, from your pages. #Canada#SmallBusiness
Build in public: customer details are shown to a teammate only after a confirm step. We built it because "who can see this?" is the first question every owner asks. #BuildInPublic#Privacy
Creators: your audience asks the same five things in every DM. Put them on one page. Let an assistant answer them with the link. Keep the DMs for real conversations. #Creators#Blogging
Chennai, Pune, Kolkata service businesses: a quote request that waits until morning is a quote your competitor answered on WhatsApp at 11pm. Capture the details, reply first thing. #India#SmallBusiness
Saudi SaaS: Arabic docs are a competitive edge, and an assistant that answers from them at 2am is a bigger one. Your help pages work the night shift. #SaudiArabia#SaaS
Black Friday for US stores is 27 November. Your shipping cut-off page is the most asked, most argued page of the season. Freeze it this week. #BlackFriday#Ecommerce
Tip: name your teammate in the handoff. "Jitendra here, I've read everything above." People relax when a name shows up. #LiveChat#CX
More: https://t.co/d3EWp4RDd2
Returns season is coming. The return policy you wrote in 2023 will be read ten thousand times in December. Read it yourself first. #Ecommerce#BlackFriday
Lifestyle brands: the question under your Reel is a support ticket with 2,000 witnesses. Answer fast, in your voice, and the comment section becomes your FAQ. #DTC#Instagram