Thrilled to announce our Patient Relations and Experience Team has been shortlisted for Team of the Year at the Walsall Healthcare Annual Excellence Awards! Excited to celebrate their dedication to enhancing patient care.
@AndyR1ce @G12PRY @Bradc902 @whytecm@LisaRuthCarroll
The Patient Relations Team are currently in the process of updating their Word 360 Interpreting posters and Wordskii on Wheels, WOW pads.
This will allow staff to arrange either a video call, telephone call or face to face interpreter for patients!
Starting next week the Patient Relations Team will be implementing their Ward Rounds. This will give patients the opportunity to access the service if they are unable to contact the team directly.
Our Associate Director for Patient Relations and Experience - Garry Perry has been visiting community teams this morning. Pictured with Gemma Knowles and Locality Lead Dawn Asbury