@VirginMediaIE
Hi there, can you arrange a phone call tomorrow in order to cancel my account due to your idiotic AI system which won't allow me to pay my bill
Time to try @SkyIreland I think..
@VirginMediaIE
Your CSA agents are clearly not trained in reading customer issues.
The replies were unbelievably poor.
Want to pay, yet can't pay
Off to @SkyIreland on Mon lads
@VirginMediaIE@thisiswhyimslot Your old system linked the phone number to the account. I am at work and don't have the account number. What progress....