@DacorumBC Hi Lianne, I emailed last week and still haven’t had a reply and the street hasn’t been cleaned of the rubbish left. Today the same issue has happened and food waste has been left all over the street again. Have emailed and also sent you a message with photos attached
And the fact that Michael from the customer service team just told me he couldn’t confirm the notes on my case because ‘I have more calls waiting’ @KiaUK
STILL awaiting on a call back from @KiaUK about a car that was supposed to be delivered in December! Customer service is an absolute shambles! Not one person has been honest which makes me question the companies values A LOT
We win together and we lose together. So proud to have teammates with such top character. Takes huge bollocks just to volunteer. As for the racism, hurtful but not surprising. Will never get bored of saying that more needs to be done. Educate and control the platforms!✊🏽
@verynetwork absolutely disgusted in the level of customer service from you guys! Tariq, Nokathula and Sakhile need serious customer service training and complaints department are a shambles! 😡🤬
@virginmedia customer service absolutely terrible! Nearly an hour on a chat service where my question STILL has not been answered! Paid for an installation service that was not completed appropriately, why should I be paying this if I have not received the service!?
@virginmedia When the second engineer came out to see if a landline had been used he asked if we had installed everything ourselves. Even he was shocked at the installation and to see that the initial engineer had ticked he’d done everything when in fact he hadn’t!