Airbox India

A unique design solution that disrupts the conventional public infrastructure as is known today. Made in India.

[Airbox India @AirboxIndia]

@SwiggyCares Ask your team internally. Do not seek info on your mishaps from the customer. We will be proceeding with a complaint on this transaction.

[Airbox India @AirboxIndia]

@Swiggy when we asked them to send the rider back with our money, they canceled the order without our permission. This is nothing but cheating customers.

[Airbox India @AirboxIndia]

@Swiggy most unprofessional cheating customers. After a delayed order, the rider ran away with the cash payment and did not return with the change. After talking to their customer care, instead of helping they in turn asked us to “organise change” else he won’t return.

[Airbox India @AirboxIndia]

@MTPHereToHelp absolutely no movement of cars here in Parle East. Stuck here since 20 minutes. No traffic regulator to manage the blocking of cars.

[Richa Pinto @richapintoi]

Complete political entertainment �

[Airbox India @AirboxIndia]

@Mahindra_Thar Why is the automatic LX petrol not available for test drive in mumbai? We have been talking to your team for quite some time but no real answer? This is fundamental service you must provide for buyers to decide on whether to book or not. Awaiting your response asap.

[Airbox India @AirboxIndia]

@Mahindra_Thar why is the Automatic LX Petrol not available for a test drive in Mumbai? We have been requesting for it since the launch and there's simply no answer from your end. Buyers need to test before booking - fundamental service you must provide.

[Airbox India @AirboxIndia]

@Mahindra_Thar Great car! But Automatic LX Petrol not available for test drive. Dealers at Marine Drive showroom say they don't have it. Kindly organise these variants for customers who are serious about buying at the earliest. Unable to decide on purchase without driving. Thank you.

[Airbox India @AirboxIndia]

@Mahindra_Thar Automatic LX Petrol not available for test drive. Dealers at Marine Drive showroom say they don't have it. Kindly organise these variants for customers who are serious about buying at the earliest. Unable to decide on purchase without driving. Thank you.

[Airbox India @AirboxIndia]

@IKEAIndia Can you make this easy and succinct and simply put a delivery date to my order ? There is no reason for so much back and forth with false excuses. In your next message (which I expect immediately), type in nothing but a confirmed date of delivery.

[Airbox India @AirboxIndia]

@IKEAIndia Our order was placed in early June and still no sign of delivery. And what's appaling is your team manages to dodge critical queries like "where are my products/ why the delay/ how long will it take? All this after taking 100% payment from a customer?

[Airbox India @AirboxIndia]

@IKEAIndia "Can't promise, Can't commit, Can't confirm" are heavily used terms by your team over the phone. And your apologies mean very little - read the screenshot below, even after several complaints, we got this message yesterday.

[Airbox India @AirboxIndia]

@IKEAIndia Suggest you shut India operations immediately before tarnishing Ikea's global reputation garnered over the years. In the year 2020 you expect customers to be OK with "radio silence" treatment on delays and upon contact lack basic decency or any sense of responsibility.

[Airbox India @AirboxIndia]

@IKEAIndia I know for a fact by asking for the order number, you're simply buying more time and that I will be given some sort of generic reply "we have escalated the matter" blah blah.

[Airbox India @AirboxIndia]

@IKEAIndia They simply don't have a system to contact the customer or send message updates, keeping them in the loop on their orders. Despite asking for 100% upfront payment, they make customers call and wait for updates when in practice it should be the other way round.

[Airbox India @AirboxIndia]

@IKEAIndia why after repeated complaints and follows ups, there's zero result. Absolutely careless management. This Indian operation of Ikea lacks providing customers with any kind of truthful/ sincere update on the delays or whereabouts of their orders.

[Airbox India @AirboxIndia]

@IKEAIndia We bought multiple items in June and theres still no sign of delivery. When we contacted their helpline numbers, the "floor manager" falsely assured a delivery within 24 hrs (twice). My last call on Friday with their team was a total waste of time, as they still had no clue on...