aishling5

[aishling5 @aishling51]

@TicketmasterIre vip Taylor swift merchandise when will it be mailed

[aishling5 @aishling51]

@SkyIreland

[aishling5 @aishling51]

@SkyIreland you should be ashamed of how you treat your customers since November my mother has had no tv channels, we have called so many times we have lost count, we cancel her services over this and today you send her a bill for 95euro threatening her with debt collectors!

[aishling5 @aishling51]

@rteliveline

[aishling5 @aishling51]

@rteliveline

[aishling5 @aishling51]

This is holding her hostage telling her she has to pay these bills so she can cancel her service even do she has had no television service for the last 3.5 months!

[aishling5 @aishling51]

@rteliveline I am sure lots of customers of sky are going through the very same issue as my mother. It’s beyond frustrating.

[aishling5 @aishling51]

@SkyIreland you also want her to pay through February 16th even do she clearly wants to cancel her service but you want 31 days cancellation notice, no update as to how she will be refunded for services she doesn’t want from here to February 16th.

[aishling5 @aishling51]

@SkyIreland need an answer on below on when someone from your “cancellation team” will call my mother

[aishling5 @aishling51]

@SkyIreland need updates to my private mail as of now you are removing television cost service from November 17th but I have clearly asked why mother has to pay late fee when not one attempt was made by sky to rectify this situation until we took this action

[aishling5 @aishling51]

@SkyHelpIreland Sent private message