James Varnham

CEO

[James Varnham @aitrainingceo]

Check out my latest article: The AI Changemakers https://t.co/OUOVKWsk4g via @LinkedIn

[James Varnham @aitrainingceo]

Check out my latest article: Why AI scares us and thats exactly why we should embrace it. https://t.co/jaskRPuaEs via @LinkedIn

[James Varnham @aitrainingceo]

Check out my latest article: Time to roll up your sleeves and start building stuff! Why Outcome-Based Training fits with AI https://t.co/1tqxbJ0Rkj via @LinkedIn

[James Varnham @aitrainingceo]

@British_Airways how can I speak (audibly) with a human being in customer services? You chat function has an absurd waiting time and when you do get through they provide incorrect information. This is with regards to your cancellation of two flights yesterday.

[James Varnham @aitrainingceo]

@Tribalgooner91 @Leef96 Look at the spin on the ball when it bounces of his hip, it maintains trajectory and motion which proves that if his hand did touch it in any way (and it’s not clear) then the impact was negligible. You can also see him moving his right hand away from the ball.

[James Varnham @aitrainingceo]

@HumzaYousaf Nice cherry picking @HumzaYousaf ! I haven’t seen you posting pictures of “pro-Palestine” protestors waving Al Qaeda flags on the streets of London? I haven’t seen you posting videos of “pro-Palestine” protesters chanting ‘from the River to the Sea’? You’re a joke!

[James Varnham @aitrainingceo]

@EmiratesSupport

[James Varnham @aitrainingceo]

@AlastairMcA30 @LissaKEvans @The_Globe GC??

[James Varnham @aitrainingceo]

@Casanova___007 @Bildreth @danbostic I tend to disagree. Look at the UK. #brexit

[James Varnham @aitrainingceo]

@Bildreth @danbostic A country doesn’t turn shit in less than 2 years. What you see now is the legacy of President Flumps comedic reign.

[James Varnham @aitrainingceo]

@British_Airways This was from Friday last week… Still no call. Customer service what!?

[James Varnham @aitrainingceo]

@British_Airways 5 days since the beginning of this fiasco, and my mum still hasn’t had a call (as promised) by anyone from #britishairways . Zero customer service. Quite literally a useless airline. No confidence. No service. #customerservice #goodmorningbritain #GMB

[James Varnham @aitrainingceo]

@British_Airways it seems IMPOSSIBLE to speak to ANYONE at your shambolic organisation to get any help for the cancelled flight of my 80 year old mother. Any chance you can give me a tip on how to speak with someone who has a brain??

[James Varnham @aitrainingceo]

@British_Airways 9 hours since the beginning of this ‘Liz’ and now BA is trying to charge a now crying 80 year old women an extra £600 to put her on another flight on the same day - because you cancelled her original flight. You should be ashamed of yourselves!

[James Varnham @aitrainingceo]

@British_Airways No one has called my mother yet. Still can’t get through to customer service.

[James Varnham @aitrainingceo]

@British_Airways Have just DM’d you. Please keep me updated in whether my request for someone to call her will be respected!

[James Varnham @aitrainingceo]

@British_Airways So perhaps you can have some call her ‘Kev’. She spent a total of 3 hours on hold yesterday over 3 different phone call attempts. Do you think this is good service Kev??

[James Varnham @aitrainingceo]

@British_Airways Hiya ‘Kev’. I’ve told her to add my name to the booking (no option of that when actually booking the ticket, is there Kev?). She was hung up on. Now calling back and the message from your 0800727800 number is that there are too many people calling, try again later!

[James Varnham @aitrainingceo]

@proactivepaul @oldlondonnow @British_Airways Just ‘another’ incident unfortunately. 4 months ago I had a had a short haul flight in business class. They overbooked the flight, so had to add the middle seats again (where normally Biz rows only have 2 people). Guess the reimbursement I got for basically flying economy? £11.🤦🏻‍♂️

[James Varnham @aitrainingceo]

@British_Airways If it were possible to speak to someone at BA without being on hold for 30 minutes, that would of course be far less frustrating. You’re quickly becoming a faceless company and losing any value you once had over low cost airlines.