I am consistently reporting the same issue weekly, yet @AirtelNigeria promptly notifies me of bundle expiration without addressing their shitty substandard service quality. @NgComCommission
@AirtelNigeria@ConsumersNCC@NgComCommission I have restarted my device and still experience little to no service, which has significantly impacted my productivity this evening and over the past week. If the advertised service can't be consistently delivered, it may be prudent to compensate customers for time wasted.
@AirtelNigeria@ConsumersNCC@NgComCommission this is what @AirtelNigeria resolution looks like. Continuous headaches and customer care staff trained to say it will be resolved in 24hrs. This is a fresh complaint laid a week ago and I haven't enjoyed the 50mbps I paid for
@AirtelNigeria@NgComCommission 5 hours later and I'm still being asked to be patient @AirtelNigeria excellent service.... meanwhile you are going to cut my service off on the 19th awaiting payment for service renewal. Well-done Airtel @NgComCommission