Order issue reported. Exec said refund will be processed. 11 days later: no credit to my account, emails ignored. This is unacceptable. Need immediate resolution. Screenshots attached.
@Swiggy@SwiggyCares @swiggydineout @WeAreSwiggy
@SwiggyCares@Swiggy @swiggydineout @WeAreSwiggy Appreciate the acknowledgment. I trust your team will follow through on prioritizing this. Please share what concrete steps will be taken to prevent recurrence and the expected timeline for resolution. I'll await your update.
Dear Team,
Im disappointed that I have not yet received any update or call regarding my courier. Please provide an immediate update on its status and confirm when it will be delivered.
I hope this matter can be resolved promptly.
What on time delivery slogans are you advertising?
@Flipkart@flipkartsupport If you're unable to meet the delivery date you committed to when placing the order, it's better to take an additional 2 days and provide a later date. We're not expecting the level of service that Amazon (@amazonIN@AmazonHelp) offers.
@JioMart_Support This is the 3rd time I am receiving this 7 days waiting period request email. I hv rcved this 1st time on 11.9.23. It has already been 2 months for my complaint.See below the various such email rcvd from your team since 2 months, they are unable to refund & just giving only dates