Animal Jam Support

Official help from the Animal Jam Support team! Stay up to date with the latest game news at @animaljam.

[Animal Jam Support @ajsupport]

@ChloePederson Please refer to the following link: https://t.co/oHOzlusFpb AJHQ

[Animal Jam Support @ajsupport]

@glibimp This is a known issue and you can find more information here:
https://t.co/daKVVksHyC - AJHQ

[Animal Jam Support @ajsupport]

@arcadewarrfan Please send a report using our in-game reporting tool so our Moderators can investigate! You can also report to Customer Support at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

@arcadewarrfan We are sorry to hear you are having a problem with the game. Please reach out Customer Support at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

@Redangelgirl_Aj Thanks for your PAWSitive feedback, Jammer! - AJHQ

[Animal Jam Support @ajsupport]

@cathy_hein Do you have a ticket number? It can take up to 72hrs for a response. - AJHQ

[Animal Jam Support @ajsupport]

@ugW8hMr4GyqBUwv We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

@ugW8hMr4GyqBUwv We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

@otacontits We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

Need help? Head to our Help Desk on https://t.co/rElADpZjHc where you can review our help articles to assist in resolving issues. If you are unable to find a resolution, contact our support team by selecting "submit a request" located at the bottom of any article.
#AnimalJam

[Animal Jam Support @ajsupport]

@midwestmik It can take up to 72 hrs. to receive a response. Thank you for your patience. - AJHQ

[Animal Jam Support @ajsupport]

@YUJUFIXIATION Please check your spam folder for emails. - AJHQ

[Animal Jam Support @ajsupport]

@DMidorito What is your ticket number, Jammer?

[Animal Jam Support @ajsupport]

@DMidorito Hi! To reset your password, please click on the "forgot your password?" on the game's login screen. If you need to update your parent email, please contact us for additional help at our
Customer Support help pages at: https://t.co/ArLb8F1cZy. - AJHQ

[Animal Jam Support @ajsupport]

@Kaelyn02982706 Unfortunately, Chromebooks simply don’t have the capability to run our new downloadable app. - AJHQ

[Animal Jam Support @ajsupport]

@Bob90763667 Account suspensions impacted a small segment of our community on July 12th. Our developers have identified the cause of this issue, stomped out the phantoms, and unsuspended any accounts suspended. Rest assured your account and items are safe and sound.

[Animal Jam Support @ajsupport]

@bluekitties123 Hi! Have you tried restarting your device? If you continue to have an issue, Please contact us for additional help at our Customer Support help pages at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

@newman_aries We're sorry you're having an issue with the game! You can contact us for help at our Customer Support help pages at: https://t.co/ArLb8F1cZy or you can submit a help request here: https://t.co/gp9o2u1ABJ - AJHQ

[Animal Jam Support @ajsupport]

@bunnyrabbitbuns Please supply as much information as you can to Customer Support. - AJHQ

[Animal Jam Support @ajsupport]

@jewlthekeeper To reset your password, please click on the "forgot your password?" on the game's login screen. If you need to update your parent email, please contact us for additional help at our
Customer Support help pages at: https://t.co/ArLb8F1cZy.

[Animal Jam Support @ajsupport]

@fruitpunchuwu You can reach out to Customer Support for help with that matter at https://t.co/Enrj0UjK9p - AJHQ