John Scott

Retail executive, CEO and founder ( liminal leader. Joining the dots.

[John Scott @ajwscott]

@RPAnalyst @MAPICWorld And ending with the legend @jonathanfoodie! Sorry to have missed it.

[Brett Roberts @brettroberts]

Easily the best ocean depth animation I’ve seen…

[Retail Gazette @retailgazette]

The devil is in the detail when it comes to #international expansion. Are you set up to operate on a global scale? Do you have the people, processes & partners in place?

More takeaways from @jamesfulfilment, @hannasillitoe, @ajwscott: https://t.co/owSpSKaFGq

#brexit #retailers

[John Scott @ajwscott]

@British_Airways .Yes, thanks Kev. I’m very aware of the link, what I’m struggling with is that more than 24 hrs after confirming contents of a suitcase found in Heathrow was ours, your Portuguese agents can’t get an answer from @British_Airways on when it will be put flight here.

[John Scott @ajwscott]

@British_Airways assistance needed on lost baggage please. We’ve confirmed contents to Portuguese agent yesterday who confirmed it’s still in Heathrow. So why no update to them or us. Our clothes and prescription medicine yet nothing from #BA to even acknowledge. #executiveclub

[John Scott @ajwscott]

@British_Airways how difficult is it to speak to somebody about a lost suitcase! Thought Executive Club would have members number at least. We know there’s a case in Heathrow matching ours but the Lisbon team can’t get a response for them to send it. #ba #badcustomerservice

[John Scott @ajwscott]

@chrisigweintl What a party we had @chrisigweintl!

[Ashley Armstrong @AArmstrong_says]

Breaking: John Lewis staff being told this morning which stores are closing: Peterborough, Aberdeen, York, Sheffield department stores. At Home stores - Tunbridge Wells, Ashford, Basingstoke & Chester.
Eight stores shutting in total putting around 1,465 jobs now at risk.

[Dom Millar @DomMillar]

We can finally talk about our huge piece of news! @CR_Tweets and @LocalDataCo have joined forces to list >90% of openly marketed retail & leisure property across the UK by the end of 2021. https://t.co/kArH2LF6us

[John Scott @ajwscott]

@SelinaBrinkman5 @tapairportugal Only by going through my credit card company.

[John Scott @ajwscott]

. @tapairportugal still nothing?! Appreciate there are significant operational issues but this is appalling customer service. #tapair

[John Scott @ajwscott]

@tapairportugal I tried a DM regarding not being able to contact anyone regarding refund for a cancelled flight, but it would seem your twitter account is as well manned as your call centre! I would like someone at TAP to contact me and tell me when my refund will be paid.

[George MacDonald @GeorgeMacD]

Tesco: online sales growth over 19 weeks climbed 80%, amounting to almost £1bn of extra sales. Over Christmas, Tesco delivered 7m seven million orders containing 400m items.

[John Scott @ajwscott]

@GeorgeMacD With 214 on the market, Debs, Sport Direct and Gap soon to be vacant (potentially even HOF at some point), and Forever 21, HMV and countless other small units empty, a post lockdown Oxford Street is going to be a moribund affair George. Urgent need for a West End recovery plan.

[John Scott @ajwscott]

@FrancisMcA @GeorgeMacD John Lewis is converting their top floors to office space - perhaps they can move in there Francis? Alas, I think without this store there's no way back.

[George MacDonald @GeorgeMacD]

So farewell Debs on Oxford St. Won't be reopening after lockdown after being unable to agree lease terms. Five other branches will also not reopen, affecting 320 jobs.

[John Scott @ajwscott]

@FrancisMcA I can testify to the frequency of your sniffles but guess it’s because you’ve not been next to Mr Inconsiderate from Melton Mowbray on 6am commuter train. The actions to prevent COVID spread work as well on similarly transmitted ailments. Same with Influenza I’d have said.

[John Scott @ajwscott]

@DominicBouvet @CushWakeRtailUK @MAPICWorld @DanInnes @david_ives @jonathanfoodie @mazza_rattti @CushwakeFrance @gilesmansell @CushWake .First time in 13 years I’ve woken up on third Saturday in November without the feeling of utter fatigue and thought of “Christ, what just hit me!” - let’s hope I won’t be able to say that next year! Missed you @DominicBouvet @MAPICWorld but congrats of fine digital display.

[The Daily Show @TheDailyShow]

Meanwhile in 2018...

[Mark Kermode @KermodeMovie]

"So true"
https://t.co/kCWcN39KUd

[The Economist @TheEconomist]

Donald Trump is the first president since 1892 to have lost the popular vote twice. That highlights both his unpopularity and the advantages his party draws from America's electoral system https://t.co/aPZJol5Kro

[John Scott @ajwscott]

@RichLJones Yes, but they can use pivot tables so it’s all pretty advanced @RichLJones