@thedennis Experienced this in Jan and it took 3 days to fix.
I had to contact them through my verified business instagram page a few times and it was eventually sorted
@PhantomStays It’s even worse than you put it. It’s 3 points per $1 only up to 200,000 points. After that it’s 1 point per $1 for the rest of the calendar year. Amex au can be shockingly bad tbh