@ZARA_Care I still did not receive my order after 2 weeks of the promised delivery date (4-5 Dec). It's been close to a month's wait!
#54035103011
Your customer care team is not even assisting me properly. Kindly check and reply with the precise pick-up date for my order.
@British_Airways@EASA@eutravelrights@EUCouncil
Please help me with my issue as @British_Airways aren't responding swiftly to my matter ๐
I know for sure I am eligible for my compensation due to a missed connection (airline's fault) and reaching my final destination late by over 11 hrs !!!
Had a terrible experience with my travel from Basel to Mumbai via London with @British_Airways
BA749 Basel to Heathrow was delayed for more than 3 hours and I missed my connection. On reaching LHR, I was asked to wait overnight at T3 Gate 7 with no food and no place to rest !!!
@British_Airways I was assured by @British_Airways at Basel to be rebooked on my immediate arrival at LHR. I was promised of stay and food arrangements, none of which happened. The airport staff at @HeathrowAirport were impolite and the least caring to transit passengers !