Hello Luminous, its been over 4 day's and my installation id still pending. The agency who was supposed to handle isn't answering the calls either. N3ed it done today on priority. Or else take the product back
@myluminous
@myluminous Sir, it has been 8 days since I made full payment for the Luminous inverter system. Despite several follow-ups, I have not received a confirmed delivery or installation date.
Order LUM10028545
I respectfully request a clear update and a firm delivery schedule today. If this cannot be confirmed, I will have to escalate the matter to Luminous corporate support and the consumer grievance authorities.
Please treat this as urgent and provide a definite resolution.
Only getting a generic response every time and no ownership while I suffer with power cuts at my place. Order LUM10028545. I really feel this company is a scam before starting a journey with them by the after sales response am receiving
@myluminous it's been over 8 days and there is no proper response and assistance from the team. While making the sales the associates were very prompt in closing the deal and getting the payment assuring too many things and I've yet to receive my product delivered.
@RailWireIndia
Hello there. We have no internet since last night. When my brother called the local agent at night he said it will be resolved, it's almost past mid day today and his number is switched off and the customer care isn't connecting. Account username: ka.makbarali.005
@JioCare@JIOAIRFIBERIN This is again pathetic. I have raised complaint on 24th August and since then waiting and chasing service agents to resolve my internet connection. raised multiple SR and the associates visited tried everything and at the end clearly said this wont be
when asked for an escalation she kept on hold and hungup. I need this to be sorted now as I do not want to have any crap from Jio airfiber anymore. +91-8441796299 is my voice number if needed for reference.
be getting any refund. ridiculous. I have to be compensated when Jio cant provide the service I had opted for. I still got 16 days left on my account and the agent says I can keep the dead connected for the rest of the days and then reach back for a cancellation.
@JioCare@JIOAIRFIBERIN It's been over 6 hours and end of the day. Not a single person reached out to me. Is this what progress looks like? And resolving an issue mean?
Am facing severe connectivity issue and the ticket is pending from past 4 days. No proper response or resolution but a canned response of "Technician aj ajayega sir". Resolve it today itself