@oneassist_in I changed my number and now I'm not able to connect to your customer care or login to my account. I have the purchase details and everything. How do I access my account?
@JioMart_Support If that's the case, that should be mentioned. Cuz no other platforms are selling the product like that. If it's written buy one get one, then you're supposed to give the free one unless you clearly mention in the product page.
@JioMart_Support I'm not able to raise complaint about the order I orders using jiomart app and when I tried using browser that order number is not showing up in the list to select while lodging complaint.
@JioMart_Support I had raised the complaint within time period. But I never got any message asking for clear pictures, all I received was an email stating your complaint is closed. Is this how you deal with resolution of complaints?
@JioMart_Support I had complained about an issue with an order I received and after couple of days it showed resolved but I didn't get any resolution yet. Check dm for details.
@IFBAppliances I've been trying to register a complaint regarding IFB washing machine using your app, but it's not happening. I'd like to raise a complaint and get it fixed. It's still under warranty. Model - Senator plus SXC.
@JioCare I asked about using an alternate ID, but the executive said that his interface has no option to use any ID other than Aadhaar. Please clarify why Aadhaar is being forced despite other valid IDs being available.
@JioCare Is Aadhaar mandatory for porting to Jio? The executive who visited for port-in said his app only allows Aadhaar for verification. I prefer to use another valid ID like Voter ID or Driving Licence. Please clarify if this is policy or an implementation issue.
@JioCare Iโve already shared all required details, and a Jio executive even visited my home. However, he said he could only proceed using Aadhaar because his app supports only that option. Please clarify why other valid IDs are not being accepted.
@JioMart_Support Apple Pencil Pro (โน11,399) shows a DOMESTIC5 5% offer on the product page, but the coupon fails at checkout as โnot valid anymore.โ If itโs not applicable, why display it? This is misleading. Kindly honor the offer or stop showing it.
@JioMart_Support On the product page, thereโs an offer showing 5% off with coupon โDOMESTIC5โ. But when I apply it, it says the coupon is no longer valid. If itโs expired, why is it still being shown as an active offer? This is misleading.
@Airtel_Presence I raised a complaint a few days back and no response from airtel's side. What kind of customer service are you providing??? I think I'll have to port to some other network.