Alana jade

insta: @alananagels YouTube channel down below!

[Alana jade @alananagels]

@SkilledTradesON your public register has been down since Friday….

[Alana jade @alananagels]

@RogersHelps @garrett258 Yeah just be aware Garrett that they don’t accommodate long standing customers. They only offer good deals to new sign ups and usually have an expiry on their offers then your bill is huge. Don’t do it. 🙄

[Alana jade @alananagels]

@RogersHelps I’m telling you nothing works for me. All the offers are 20-50$ more per line. It’s not an offer or a “deal” this is embarrassing yet all these amazing plans and prices for new sign ups… weird and gross behaviour. Treat loyalty better were the reason you’re still here.

[Alana jade @alananagels]

@RogersHelps the amount of incentives and plans you have for long standing clients is appalling and non existent. You offer better deals to new sign up clients and refuse to match or offer any type of plan for loyal members. It’s insulting. #rogers do better.

[Alana jade @alananagels]

@RogersHelps Okay well I’m saying this department has been useless in helping. Half the employees don’t know anything about their job or the company and I’ve had others just hang up on me.

[Alana jade @alananagels]

@RogersHelps I don’t appreciate the lack of concern and action to make things right. All I’m getting is being pushed off on some other department or told to look at offers that are absolutely horrible. I have over 20 family members alone ready to leave.

[Alana jade @alananagels]

@RogersHelps This is the problem the offers are $110 a month meanwhile I’m seeing these excellent offers for all these potential new customers. And I look at my bill and I’m getting shafted hard. Yes I’ve contacted them already and they are of no help. #scammers

[Alana jade @alananagels]

@RogersHelps No sorry Ron. Something needs to be done. Why is it that loyal clients are paying 83$ per line for 75gb and then an added line is $80 for 50gb. Meanwhile you’re offering $45 a month for 100gb + a bonus of 58g. Make it make sense.

[Alana jade @alananagels]

@RogersHelps At this point it doesn’t seem so… I’ve called and talked to many… all I get is oh that’s only available if you’re a new sign up. Sorry Ron but this is terrible customer service and you’re willing to let go of 5 clients for one new cheap sign up.

[Alana jade @alananagels]

@RogersHelps So in this case you would much rather retain new customers at an extremely lower bargain and lose long standing clients as you are not willing to figure it out or make accommodations. #gross #rogers #scam

[Alana jade @alananagels]

@RogersHelps So what are you doing about it as a company to acknowledge your long standing clients. This has nothing to do with feedback and everything to do with expectation at this point. So how are you going to accommodate my current bill and others.

[Alana jade @alananagels]

@RogersHelps No the problem is you have loyal customers paying more than double what you’re offering new sign ups and they’re actually getting way more to boot. It’s foul. Like why make someone close their account just to sign up as new again to get the deal. Figure it out.

[Alana jade @alananagels]

@JonFlynnREstats Guessing with the prices of gas these days it’s no longer in the budget 😂

[Alana jade @alananagels]

@MarkJCarney fix this ostrich situation. This is disgusting. May you never have a cold side of the pillow and hit every red light and experience every possible inconvenience in life. This is a disgrace you should be ashamed. #OstrichGate #canada

[Alana jade @alananagels]

@RogersHelps get your internet service together…this is ridiculous it’s down more than it’s working. Like is this the service we signed up to pay for?This is embarrassing. The internet has been out for hours now&no updates or posts nothing. How do you not notice these things😡

[Alana jade @alananagels]

@PostNL Yes I am aware of the country codes as I have family in holland that I frequently call.. yeah my family that lives in holland had to contact you guys to find out there was duty that was not disclosed to us or my family over there.. a better system needs to be in place.

[Alana jade @alananagels]

@PostNL I need a phone number I can call your website sucks and your robot chat gave me a bunch of phone numbers that are out of service. This is ridiculous. 😤

[Alana jade @alananagels]

@PostNL This is getting out of hand Canada post can’t give me answers and there is no way to contact a human within your company. All I get is a robot that gives me out of service numbers to call…

[Alana jade @alananagels]

@PostNL Well you guys never even sent me a track and trace once it landed in the Netherlands all I have is the Canadian tracking number.

[Alana jade @alananagels]

@PostNL Yes I’ve tried every option to dial out. I’ve had my family who is supposed to be receiving the package she told me you don’t even have a number out there to call locally.