Alan Cross

pro-rejoin, pro-EU.. cancer survivor at St Barts hospital now in Leeds at St James UH.. 🏳️‍🌈🐻

[Alan Cross @alanjc72]

Type the year you turned 10 into a Twitter gif

[Mark Steel @mrmarksteel]

I’ve just arrived in Milford Haven. You get to the Severn Bridge and think ‘can’t be far from here, I might walk’, but it’s another 600 miles, because surprisingly Wales is bigger than Russia 🏴󠁧󠁢󠁷󠁬󠁳󠁿

[Alan Cross @alanjc72]

@imacelebrity Vote her out!!

[Alan Cross @alanjc72]

@Lil_Dix1984 @eon_next Yeah I'm over £600 in credit.. they don't even follow their own guidance. No reply to my messenger message. No reply to my first tweet. Two email replies then silence when I started asking for more info. Ikdy useless 🤬

[Alan Cross @alanjc72]

@eon_next does anyone answer the phone there, ever?

[Alan Cross @alanjc72]

@Lil_Dix1984 @eon_next I've given up. 40 mins and no answer. Not even a 'you're in a queue' or 'we are busy'.. so unprofessional. Awful customer service. Quick to take your money but slow to respond on anything else.

[Alan Cross @alanjc72]

@Lil_Dix1984 @eon_next Same. No one ever answers.

[Alan Cross @alanjc72]

@eon_next Sent

[Alan Cross @alanjc72]

@eon_next can you help?

[Alan Cross @alanjc72]

@eon_next can you help?

[Alan Cross @alanjc72]

@eonenergyuk @EONhelp what is your customer charter around responding to email contacts?

[Alan Cross @alanjc72]

@YWHelp ...and what are we meant to do for water until then? Personal hygiene? Pets? I hope there will be compensation offered.

[Alan Cross @alanjc72]

@YWHelp when is service in LS7 2 going to be back on? We were told 1pm. It's now gone 4. Thanks.

[Alan Cross @alanjc72]

@YWHelp What is the latest on this? We've now been without water for over 8 hours. This is unacceptable. We were told 3 hours.

[Alan Cross @alanjc72]

@YWHelp What is the latest on this? We've now been without water for over 8 hours. This is unacceptable. We were told 3 hours.

[Alan Cross @alanjc72]

@YWHelp I'll check back with you in an hour if no progress.

[Alan Cross @alanjc72]

@YWHelp I hope so. Usually you just see your staff sat in their vans doing very little!!

[Alan Cross @alanjc72]

@YWHelp Really unacceptable on a hot day like this!

[Alan Cross @alanjc72]

@YWHelp Will they be on today? I've a dog dehydrating here.

[Alan Cross @alanjc72]

@RussInCheshire She's a special kind of stupid isn't she??