@ash_flay@dralexcc@melissadixonn__@KendalCalling@Ticketline@tescobankhelp They’ve messaged me too (since tweeting again) to say our refund has been approved by the festival and is being processed. Obviously majorly relieved but assuming it’s going to take a while, they said in the next few weeks.
@mrssherfywright @Daria_on_Tour @KendalCalling@lancasterale Spent honeymoon fund on a glamping experience after honeymoon was cancelled. Nearly £2k. Took out the ‘insurance’ but didn’t qualify as rescheduled not cancelled. No email about refund and now told we’re ineligible. We can’t go next year due to family wedding. @MartinSLewis
@KendalCalling paid extra for insurance should it be cancelled or should we not be able to go. @Ticketline agent said this only covers accidents and illness! He’s said he’s going to ‘try his best’ to get approved but no timescale or assurance given. Please help. 2/2
@KendalCalling hi guys. After a wk of trying, got through to @Ticketline this pm. They are saying that as ‘we missed’ the refund date, (4 days after the cancellation notice) we didn’t even know about, there’s no guarantee we’ll get our £1,700 back.Our honeymoon fund + savings 1/2
@neo2daz@Ticketline@KendalCalling I feel so sorry for the entertainment and hospitality industries, as I’m self employed too, but the way this has been handled is really bad. Sent all details yesterday and haven’t heard anything back.
@Ticketline@KendalCalling hi, could you follow me so I can send a DM? Having real trouble getting through to anyone. Spent our honeymoon fund on a now cancelled festival, no comms from them or you. Paid extra for insurance but still don’t seem to be able to get our money back.
@Ticketline@KendalCalling spent well over £1K on glamping after our honeymoon was cancelled. Paid for insurance and can’t get through to anyone. We never spend this kind of money on ourselves but thought we’d go all out with our kind wedding donations. Happy to rollover ticket.
@KendalCalling@OllieAllen123 Not only did we get no email from anyone junk mail or not, we had the last instalment go out our bank today 🤦🏻♀️ quite a large one as we used cancelled honeymoon money to go all out with a glamping tent! We took out the additional insurance etc - we will get this back won’t we?!
@KendalCalling So sad! Gutted for you and everyone else looking forward to it! We used our honeymoon fund to upgrade to one of the glamping experiences, after our honeymoon was cancelled last year. Is there a way we could still roll over tickets but have a refund on accommodation? Much love x
@Bounce_BackLoan Appreciate what @MartinSLewis tried to do. But there was no way that RS (who even in his dress-up-box high vis jacket, looked like he’s never done a hard days graft in his life) was going to change anything! It gave people hope. And it’s the hope that kills. #MartinAndRishi
@CorbettCris An income? The ability to pay your bills? A reason to get up in the morning? Total respect and admiration for all keys workers, front line staff and those who haven’t had any time ‘off’ in the last 12 months. But, please, please appreciate those first three things.