Al Ong

[Al Ong @aldrigeong]

@UPS I gave the correct address and even registered at the USPS site and your driver typed on the tracking details that address is incorrect. Been living there for 6 years and iy is correct. Bad service! @FedEx and @usps is better!!

[Al Ong @aldrigeong]

Waited for spectrum to install new service that’s why needed to wait. Will file formal complaint because for sure there are other customers that also get bad service like this.

[Al Ong @aldrigeong]

@ATT @ATTHelp @FCC Wanted to cancel my internet. Last day billing was yesterday tried to contact chat @ 5:53PT and they said closed at 9CT. Even if not yet 9pm CT. Today I contacted them and they said billing will continue because they don’t pro rate because new billing started.

[Al Ong @aldrigeong]

@Ask_Spectrum @GetSpectrum @TMobile I just got a spectrum mobile line and 2025 I can’t believe that you cannot have 2 Esims with them and they want me to get a physical sim for my tmobile line. Please beware and just don’t fall for it. It took almost 3 days to activate an esim.

[Al Ong @aldrigeong]

@GetSpectrum @Ask_Spectrum @Verizon Spectrum, I think you need to upgrade your system. Ordered mobile line yesterday, you guys collected $100 but can’t even activate my Esim. Visible, can do it in minutes. I am keeping my visible.

[Al Ong @aldrigeong]

#AirlineDelays #PassengerRights #SouthwestFail #StrandedWithKids #AviationAccountability

[Al Ong @aldrigeong]

@SouthwestAir flight WN 3489 LAX→DEN, delayed since ~11 AM, now past 4 PM. That caused us to miss flight WN 360 DEN→IAD — now CANCELLED until TOMORROW. Forced to sleep in airport with a minor, no explanation, no vouchers, no compensation.

[Al Ong @aldrigeong]

This isn’t our fault — Southwest operates both flights. Weather is clear in LAX, DEN & IAD; other airlines are operating today.
@USDOT @SenateCommerce @SenCantwell @Transport @TransportDems PLEASE investigate & hold @SouthwestAir accountable.

[Al Ong @aldrigeong]

@SecretaryPete @PeteButtigieg @USDOT @FlyFrontier @MariaCantwell @tedcruz
Making a profit for doing business is normal but scamming customers because you just need more money is really disgraced. This is not capitalism. Don’t fly @FlyFrontier
https://t.co/Scgc5LDMkO

[Al Ong @aldrigeong]

@PandaExpress I think you guys should run the branch in LAX Tom Bradley because this company HMS does not have provide good customer service. It ruins your good brand that you guys work hard for it.

[Al Ong @aldrigeong]

They told me that I will not even be able to rent from them and will block me. Asking for evidence and they answer you that and send you to collections. Wow.

[Al Ong @aldrigeong]

@JasonMiyaresVA @FTC @alamocares @Enterprise Alamo has the guts to send me a notice for a chip windshield 2 months after rental. @Visa only accepts claim within 45 days of incident. @alamocares sent me to collections even if I was asking for picture evidence like a timestamp

[Al Ong @aldrigeong]

But only response we got is that they will not send bill to us if it was not us. (In short they don’t need to send us ang proof). They are a huge company and they can’t send a timestamped picture of the damage. How will you fight a company this big for a bill of $750.00.

[Al Ong @aldrigeong]

@Starbucks So good in asking tips in app or in person but bad service. 10 minutes I was standing in app order pick up and the baristas were seeing me but not acknowledging until another person Eva approached me and prepared my simple drink of Venti coldbrew. Cienega and centinela

[Al Ong @aldrigeong]

@GetSpectrum Luckily I don’t have Spectrum mobile or else I will not be able to tweet this out about our home internet service is interrupted on a monthly basis. I am not switching from @TMobile service. Starting to look for home internet service. 2 hours after not restored.

[Al Ong @aldrigeong]

@T_McDonnell @JasonMiyaresVA @alamocares @FTC @Gatwick_Airport My conclusion to this is because they think that the credit card companies and our personal insurance will just pay up without any issues. without proof they will just send us a bill or charge us… we don’t even have a way to fight it. They want us to buy insurance from them.

[Al Ong @aldrigeong]

@JasonMiyaresVA @alamocares @FTC Alamo billed for windshield repair for $650. Inspected car & guy who rcvd it at Dulles airport also went around n checked on 01/23/23 and now 2 months after we got a bill. Unfair n no pictures sent.

[Al Ong @aldrigeong]

@Toyota @ToyotaMotorCorp @truezeronetwork Honestly I was skeptical to drive our Mirai to N Cali but good job taking care of the stations. Filled up at Mission then in Coalinga! Was nervous but please don’t let that coalinga down or put 2 pumps. Spare… 😊👍🏼👍🏼

[Al Ong @aldrigeong]

The guy should have seen it if damage was for $650 and it means it’s a big one. We even filmed the van because we are always scared of these companies and reading online how rental places are like this… see and it happened. They just surprised us with this after 2 months.

[Al Ong @aldrigeong]

@TMobile @TMobileHelp I want to recognize associate in your branch @ Foothill Blvd. La Crescenta, CA. His name is Leo and he assisted me with enthusiasm and excellent customer service. He didn’t let me leave the store until my needs were met. Thanks Leo! Change sim issue.