Alejandro Peña

CRM & ERP Sales and Business Development specialist for Latin America / Intelligent Business applications evangelist / Contact me at [email protected]

[Alejandro Peña @alejo_tri]

By implementing a more mindful approach to customer service, businesses are learning how to be human again. Open doors you never knew possible with a touch of humanity: https://t.co/oKGZEAioFE #SugarServe #custserv

[Alejandro Peña @alejo_tri]

Locura es pretender obtener resultados diferentes haciendo siempre lo mismo. En SugarCRM Latinoamérica y semantIQ te ayudamos a analizar, alinear y redefinir tus procesos de CX para que respondan a la realidad de la economía COVID. #customerexperience #sa…https://t.co/1D58wFqde3

[Alejandro Peña @alejo_tri]

Enhancing customer relationships and perfecting the #CustomerExperience through #AI and CRM is critical to any organization. @Commercient explains how AI is redefining the future of #CustomerService: https://t.co/fEfDW7LdM2

[Alejandro Peña @alejo_tri]

Think you’re stuck with your current #CRM solution – the one that lacks integration, employees dislike, and actually makes your job harder instead of easier? You don’t have to be. Here are some tips for finding a better solution: https://t.co/uDSRcspEh3 #SugarCRM #CRMSolution

[Alejandro Peña @alejo_tri]

We’re excited to have Stuart Hall, RVP Customer Success #EMEA, and Chris Pennington, CCO, from #SugarCRM lead a session during #SugarConnected about making a Lifetime Commitment to Customers. You won’t want to miss this: https://t.co/beApwFVqeD

[Alejandro Peña @alejo_tri]

Join us for a virtual experience tailored just for our customers and partners. With an action-packed agenda, this event will make attendees feel like they're there in person as they discover new Sugar solutions. #SugarConnected #SugarCRM #CX

[Alejandro Peña @alejo_tri]

Where will the brightest minds in #CX be on June 16th? https://t.co/py1c3JN65i #EMEA #SugarConnected

[Alejandro Peña @alejo_tri]

How can you get anywhere or make any strategic decisions without being able to run accurate reports? This #SugarCRM reporting class will help you navigate the reports module, create custom reports, and more: https://t.co/kLPsvpEqzX #techtraining #SugarU

[Alejandro Peña @alejo_tri]

Building your #marketing campaigns around a multi-channel approach is a must in today’s #CX strategy. But which channels? And how many? Figuring that out can make all the difference: https://t.co/el2lqXkDOT

[Alejandro Peña @alejo_tri]

We take compliance and security seriously. With the #SugarCloud, you can feel confident in how customer data privacy: https://t.co/WZJWcRQEv7 #datasecurity

[Alejandro Peña @alejo_tri]

99.5% uptime means your busy #IT department can check one more item off of their to-do list. The #SugarCloud is monitored 24-7 for maximum reliance and performance: https://t.co/Hn5hpYN2mG

[Alejandro Peña @alejo_tri]

Meet German Elite Partner @Insignio and discover how Germany's most established security company united 16 different locations in one seamless #CRM system: https://t.co/sWT31SijmK #CX

[Alejandro Peña @alejo_tri]

Stuck using Pardot as your #MarketingAutomation platform and frustrated it no longer integrates with any CRM except SalesForce? Maybe it’s time to change your marketing automation platform. Four questions to help you on your quest: https://t.co/OnPvucWOhz #SugarCRM

[Alejandro Peña @alejo_tri]

Does your relationship with your CRM provider seem more like an uphill battle than a marriage made in heaven? There are more fish in the sea! We believe helping you build long-term relationships with customers is the best way to serve YOU: https://t.co/Ok8us1ZJj3 #CX #custserv

[Alejandro Peña @alejo_tri]

What are the benefits of a cloud-based CRM solution? With a solution like the #SugarCloud one advantage is the ease of working remotely. In these challenging times, your #wfh team can stay connected and continue to drive growth – wherever they are based: https://t.co/KzXjBLaYLX

[Alejandro Peña @alejo_tri]

Build the ideal #CX platform for YOUR unique organization. Utilize module builders, automated workflows, and integrations to quickly and easily adapt the #SugarCloud to your needs: https://t.co/UFqK6l3NgP

[Alejandro Peña @alejo_tri]

El viaje en el tiempo puede no parecer tan atractivo cuando hablamos de ventas y reportes, pero confía, esto es algo que querrás tener en tus herramientas de ventas si tu objetivo es brindar un CX excepcional. #sugarcrm #cx #timemachine #AI #analytics https://t.co/jdQ0m4q8pm

[Alejandro Peña @alejo_tri]

No te pierdas mi último artículo: ¿Qué significa hacer una máquina del tiempo con una plataforma CX? https://t.co/jdQ0m4q8pm a través de @LinkedIn

[Alejandro Peña @alejo_tri]

@SlackHQ gets a big thumbs up from us for making communications across teams seamless and even fun! 👍 But when it comes to enhanced efficiency, our pre-built #SugarCRM integration with #Slack can truly unlock your team's full potential. See how it works: https://t.co/FubHhrq33j

[Alejandro Peña @alejo_tri]

Your #customerexperience strategy is too important to wait. Future proof your company NOW with a #CX solution that can be in days, not weeks: https://t.co/00MV95rBu1 #SugarCloud

[Alejandro Peña @alejo_tri]

Our partners at @MasterSolveInc believe that a positive customer experience means a customer walks away satisfied from every touchpoint with your brand. Here are their tips to ensure a positive #CustomerExperience: https://t.co/7NpRQ0da8T #CX