UPDATE: After an enormous outcry, Cigna has reversed their unconscionable last-minute denial and will be covering Carole's transplant (!!).
Carole is extremely relieved, and she's grateful to the many, many people who emailed Cigna over the past 24 hours.
Having said that...
Imagine being a sports fan. You're out here feeling physically and mentally impacted by an emotional investment in something you have 0% control of. What a sick hobby