@RachelReevesMP The UK is taxing away its ambition!
We call £50k “high earning” and tax talent harder, while failing to raise wages.
This langauge gives large corporations cover to keep wages low, suppress pay and aspiration across the board. We need policy to drive the right behaviour!
To be clear I don’t want a voucher, it’s too late, I’ve had to pay more money for another flight. I want the refund I was promised on a call which I have recorded. Please respond to my email I sent over a week ago.!
@AlexGilbert99 Sorry for the delay in our response and for the difficulties you've had getting through to us to redeem your voucher, Alex. We may be able to convert your voucher into an eVoucher so you can use it online. Send us your booking reference via DM along with as much information 1/2
@British_Airways your organisation is near criminal, flight cancelled 2yrs ago (mar-2020) no refund, no voucher, but “credit” can be redeemed via phone, except it’s impossible to get through. This credit is worthless! I have paid to reserve a flight but can’t get hold of anyone.
@British_Airways - still using the pandemic as an excuse for poor customer service. 1) I should have been refunded 2yrs ago, you refused a refund on a technicality - repatriation flight only. 2) what use is credit if it’s not redeemable when needed! #britishairways#criminal
@OctopusEV@OctopusEnergy I’ve driven 3hrs to collect my Tesla model Y and you’ve ordered the wrong spec.. customer service is nonexistent on collection day/ no answering calls!!! @Tesla trying to get hold of you as well to correct so I can get my car
@opodo Hi Opodo, I did 6 days ago, as mentioned in the original tweet. Then you responded to ask for the reference number again, which I provided for the 2nd time and then I’ve still had no update. It’s hopeless!
@opodo you wrote to me advising I had been refunded for my canceled flight to China and have then disputed it with my credit card and retaken the money back, this is on the verge of fraudulent. Please explain I have DM’d you. #opodo@thisismoney#cancelledflight
@opodo@thisismoney I have just received the “evidence” from my credit card provider for why you took the refund back. You claimed I was a ‘no show’ for the cancelled flight. Why would I turn up to a cancelled flight you had already told me I had been refunded for. Disgraceful! #Opodo#dishonest
@opodo you wote to me advised I had been refunded and have then disputed it with my credit card and retaken the money back, this is on the verge of fraudulent. Please explain I have DM’d you.
@opodo @ChinaairlinesEN Opodo you’re taking the p**s now. Rather than refund me for a clearly cancelled flight, you’ve “changed the itinerary” it’s now 4 days after the original departure from a different country!!. Refund please!!!!!!
@opodo I’ve been trying to get hold you for 11 days! I’ve spoken to @ChinaairlinesEN (both on the phone and via email) who are prepared to offer a full refund for the flight under the circumstances but you need to do it as agent, can you please cancel my booking and refund me??!
@opodo @ChinaairlinesEN This clearly doesn’t answer my question. Can I please have the refund China Airlines if offering me?!! They are being fantastic but as agent you’ve now had over 2 weeks to respond to my request! Why are you holding on to customers money? #refund#COVID19#opodo
@avfcjackson@Iberia_en@British_Airways I have a flight tomorrow to Costa Rica, a country that won’t even let UK nationals in and BA are flat out refusing to refund me because the flight is officially running so it’s either crappy vouchers or nothing. Absolutely disgusting behaviour in a national lockdown!
A special thanks to @British_Airways who are going to fly an empty plane to Costa Rica during a national lockdown to a country that won’t let British nationals in, just to avoid offering customer refunds. #Voucher#norefund#BA#flight#BritishAirways
@opodo I’ve been trying to get hold you for 10 days! I’ve spoken to @ChinaairlinesEN (both on the phone and via email) who are prepared to offer a full refund for the flight under the circumstances but you need to do it as agent, can you please cancel my booking and refund me??!