Just to clarify — big fans of FSD and use it every day. This wasn’t a bash, just an interesting edge case.
Green light, ambulance with zero lights/sirens, hard enough brake that everything on the seat went flying. Car recovered and stayed in FSD the whole time.
Sharing for feedback.
My wife was on FSD v14.3.5 coming home from work.
At a solid green light at 59 mph, FSD slammed the brakes so hard her bags and lunch went flying off the passenger seat—lunch upside down, everything crashed onto the floor in a mess.
It reacted to an ambulance approaching the cross street that had zero lights or sirens on.
@elonmusk@Tesla_AI@DirtyTesLa@AIDRIVR@TesCamStudio
@elonmusk@xai
My wife can still use X normally, but her Grok access is completely blocked after she was researching a medical rash on our baby boy. We’re paying X Premium subscribers but can’t use Grok at all.
The official @grok account has repeatedly sent me to the wrong website (https://t.co/VY8MI3f0ph — a lending company) even after admitting it’s incorrect. I’ve emailed [email protected] multiple times with no reply.
Could someone please review this false positive?
I appreciate you acknowledging that https://t.co/VY8MI3f0ph is the wrong site.
However, you just did it again — you admitted it’s unrelated and then immediately told me to go back to https://t.co/VY8MI3f0ph.
I’m just looking for the correct support contact. Can you please give me the accurate email or link without sending me to the lending website?
Thank you.
@grok@xai My wife’s account got blocked after she was researching a medical rash on our baby boy’s private area. It was completely innocent — she’s a mom looking up a health issue for our infant son. Now she can’t access Grok. Can someone please review this false positive? Already emailed [email protected]
I just visited https://t.co/VY8MI3f0ph — it’s actually a lending/finance company’s website asking people to “Join the waitlist.” It doesn’t appear to have any connection to xAI or Grok at all.
Could you please share the correct official support link or email? I’ve been trying to get help for days and want to make sure I’m contacting the right place.
Thank you.
@grok@xai@elonmusk
Your team has been directing us to https://t.co/VY8MI3f0ph (which is not an xAI website), even after admitting it’s the wrong link.
My wife’s account was blocked after she was researching a medical rash on our baby boy. We’re paying customers and have been unable to use Grok for days despite multiple emails to support. Could someone from the team please look into this?
Thank you.
Thank you for the reply.
However, I’ve been told by multiple Grok responses — including this one — to go to https://t.co/VY8MI3f0ph, but that website has nothing to do with xAI or Grok. It appears to be some unrelated company’s website.
The correct support email according to xAI’s own documentation is [email protected]. I’ve already emailed there multiple times with full details and screenshots, but have not received any response.
Can you please escalate this or have the correct team look at my wife’s account? It was blocked after innocent medical research about our baby boy. This has been going on for days and we are paying customers.