just off the 4.43 @AvantiWestCoast from Lon to Liverpool at Milton Keynes- realising that I left my jacket on the train called for platform manager to reopen the now locked door - jacket was at the door waiting. Train manager refused even though train didn’t leave for 90 sec!
@johnlewishelp offered me a discounted £167 to repair my £200 Sony WH-1000XM5 headphones @Sony in the warranty period! Try advising instore that you cannot sweat when walking or exercising as this will ruin them and you are not covered #johnlewispoorservice#sonyripoff
Honestly @British_Airways can you get any worse? I’m fed up of these AI bots replying to tweets messages complaints in customer service - does anyone actually work there anymore! How can we actually speak to someone to explain the extortion and errors !!!
@alexwillison Hi Alex, we're sorry to hear about your experience and how this has left you feeling. Please Dm us your booking details so we can look into this for you. I've attached the link below. Natalie https://t.co/L1epyfzysM
Horrendous service from
@British_Airways Charging me 3 times the actual new flight cost to transfer a booking! Seriously 3 times the cost of an online flight to do a transfer and then hung up after i complained their rebook transfer policy was a scam! #beyondangry
@chilternrailway yet again no aircon and no windows - ridiculous heat - feeling faint must be an illegal temperature on this train - it’s a greenhouse- no water no warning! #dangerous#illegal? Marylebone to Birmingham Snow Hill commute
@chilternrailway well that’s laughable as how long exactly do you expect me to be on the train? I posted this yesterday! I was on the 5.33 marylebone to Birmingham Snow Hill
@ExcusedEarly@elonmusk@realDonaldTrump Please educate yourself. Would you allow the US to be invaded by Russia and expect your President to hand its citizens and country over and not fight? No you wouldn’t. The US wouldn’t surrender so why do you expect Ukraine to?
BA response in Customer service - nothing they can do- won’t even bother reporting the fault - not their role - suggest I file a complaint! Well this is the worst customer service I’ve ever experienced- #britishairways@British_Airways
British airways just don’t give a damn! Having been screwed on the reward programme you now can’t book your return leg flights on line when they get released because their system doesn’t work! #britishairways@British_Airways
@British_Airways tonight was even more of a fiasco trying to book! No flight access and the general reward flight view crashes the app! Hopeless - I hope you refund the extra 60000 miles I just bought!