Simon

Sambal addict, pug rescuer, MAMIL

[Simon @Algysdad]

@krispykremeUK Ordered your Coronation Dozen from KK Greenford today via UberEats for a party. None of the Berry Bakewells in attendance, paltry rings substituted. One Lemon Shortbread looked like it had been stood on! No explanation or apology proffered #poorvalue

[Simon @Algysdad]

@RoyalMailHelp @RoyalMail @royalmailnews Please explain why your customer services are delaying a claim for #lost Registered Tracked parcels despite the kind of evidence you require being provided? TWO parcels over weeks (costing me over £70) and now this #insultingservice

[Simon @Algysdad]

@Keir_Starmer Look at what your Party members are doing! What is going on in Ealing? Is there any truth in the rumor that Peter Mason has a free ticket for his services to the Party?

[FOE Ealing @EalingFOE]

https://t.co/dMlvV8ED27

[Simon @Algysdad]

@OctopusEnergy @BulbUK
So no calls, no emails, no response from the chatbot??

[Simon @Algysdad]

@BulbUK @OctopusEnergy Please sort out a process to support customers installing #AirSourceHeatPumps and make sure you train your indifferent customer services team as its been a frustrating #EpicFail!!

BBC @chrisbaraniuk want to talk & see the emails for your next feature?

[Simon @Algysdad]

@BulbUK This is no better! You've directed me to your Bulb chatbot!
So my account is 04133586

[Simon @Algysdad]

@OctopusEnergy @g__j @tara_octopus @chrisbaraniuk BBC @EsmeStallard want further background to your article?

[Simon @Algysdad]

@OctopusEnergy Thanks for replying but please read the questions before attempting to answer! See my earlier tweets including @g__j & @tara_octopus, query why customer services is letting customers down, or why not DM & ask me? Or would you prefer to read the next @chrisbaraniuk BBC article?

[Simon @Algysdad]

That would be helpful. You should also note that as a @RippleEnergy co-op member the experience so far has me worried about what is likely to happen when #RippleKirkHill comes online in November?!

[Octopus Energy @OctopusEnergy]

@Algysdad HI Simon, we've arranged for one of our senior managers to give you a call tomorrow to go through the details. Please DM us if there's anything we can help with in the meantime.

[Simon @Algysdad]

@OctopusEnergy BTW this blurb is over 18 months old, pity as I've found out you haven't set up your systems to integrate the Bulb new business or anticipate changes to customer needs. Its not rocket science! How can you have failed to implement systems & train staff?!

[Simon @Algysdad]

Hi @g__j and @tara_octopus will you have a look at my problem that customer services is not addressing??

Suggest you attempt an ISO standard accreditation - it should improve your operational delivery standards

[Simon @Algysdad]

@OctopusEnergy Please focus on resolving the issues and NOT spin this! Delighted with ASHP fitted by @VitoEnergyLtd & @_heatgeek but struggling with your abysmal systems & staff with no evident oversight?
Indeed still unclear why you can't supply 7kwh ASHPs?
@chrisbaraniuk get in touch!

[Simon @Algysdad]

@OctopusEnergy Please focus on resolving the issues and NOT spin this! Delighted with ASHP fitted by @VitoEnergyLtd & @_heatgeek but struggling with your abysmal systems & staff with no evident oversight?
Indeed still unclear why you can't supply 7kwh ASHPs?
@chrisbaraniuk get in touch!

[Simon @Algysdad]

@catherineshoad @guardian I will be watching with interest how you manage your Michelle Yeoh references, or will you ignore this like you do other lazy #racist fails, such as in your Food magazine?

[Simon @Algysdad]

@catherineshoard Great nominations article and prompts me to highlight a Guardian #fail. Why do you refer to actors as Dame or Sir, but are consistently blind to Michelle Yeoh's honors? She's equivalent of a Dame AND a Baroness and they don't hand them out Tan Sri's like sweets!

[Urban Cycling Institute 🚲  @fietsprofessor]

The annual number of people killed, maimed and traumatised in road crashes is horrific.

But what is truly awful is the complete LACK OF URGENCY to stop this decades-long pattern of violence.

[James O'Brien @mrjamesob]

Not much of a silver lining, given the size of the cloud, but at least we now know that any producer or presenter using guests from @iealondon is either deliberately promoting their ridiculous, utterly discredited agenda or treating their audience with complete contempt. Or both.

[Simon @Algysdad]

@meandmarmalade Gosh! Didn't realise there were subsidies, but surely the bulk of benefit goes to staff? Wonder if they are on general public sector pay and scraping by?

[Simon @Algysdad]

Hi @OctopusEnergy I've had no reply to my emails after my heat pump assessment?? I was told I would be advised about higher capacity pumps and being put on a waiting list???

[Simon @Algysdad]

#ArsenalSingapore
Tense North London Derby