Alicia Thomas

Founder & CEO, Dibs. CBS grad & UCLA Bruin. Former programmer. #nycbikelanes activist.

[Alicia Thomas @aliciant]

@seraiahsunshine @swiftieswanttix What’s your budget? If you’re willing to spend around $800, there is 99.9% chance that you can get tixx day of. Night 1 will be best prices.

[Alicia Thomas @aliciant]

@burtonsnowboard I have been trying to get in touch with your customer service for over a week. By email, chat, and phone. Is anyone answering your customer service? Please let me know how to get in touch.

[Alicia Thomas @aliciant]

@tschairman Yes! But the floor seems so much wider! If you’re not in those front sections, you’re really far away!

[TIME @TIME]

Taylor Swift: “I know I’m going on that stage whether I’m sick, injured, heartbroken, uncomfortable, or stressed. That’s part of my identity as a human being now. If someone buys a ticket to my show, I’m going to play it unless we have some sort of force majeure” https://t.co/WX2erMMaTT

[Alicia Thomas @aliciant]

@SafeSwiftieTix @CapitalOne How do you get this?

[Alicia Thomas @aliciant]

@FedExHelp It is very difficult to speak to a live person for customer service. Your service reroutes through the same options until it hangs up on you. There should be an option to speak to someone if your needs aren't met by the choices available.

[Alicia Thomas @aliciant]

@D3LU5ION4L @TS13ontour Them are fighting words. Not sure I would get over that. Thanksgiving is going to be challenging this year.

[Alicia Thomas @aliciant]

@haybri13_ @ErasTourResell @Ticketmaster You’re right. Anything would be a step in the right direction. It is ridiculous. I bought Prince tickets once and there were all of these secret steps you had to take to buy fan seats (all shared by word of mouth). We bought 3rd row seats at face value.

[Alicia Thomas @aliciant]

@torioli @ErasTourResell @Ticketmaster That’s a really good idea. If you’re buying tickets as a VERIFIED FAN then you should be going to the concert.

[Alicia Thomas @aliciant]

@avxroses @ErasTourResell @Ticketmaster Absolutely. Wait until the day of if possible.

[Alicia Thomas @aliciant]

@morenovicky49 @ErasTourResell @Ticketmaster Insanity.

[Alicia Thomas @aliciant]

@cartzy37 @ErasTourResell @Ticketmaster I know one who received a code for Toronto. I know about 25 people that registered.

[Alicia Thomas @aliciant]

@haybri13_ @ErasTourResell @Ticketmaster Bots can do that

[Alicia Thomas @aliciant]

@ErasTourResell @Ticketmaster Agreed that there should be some type of point system. And the points should not be determined by @ticketmaster. They should be determined by external group accountable to the artist.

[Alicia Thomas @aliciant]

@SafeSwiftieTix @Kat_AF13 It’s crazy - tixx are already up on all of the secondary markets. So great that all of the *fans* are able to get tickets and post them IMMEDIATELY.

[Alicia Thomas @aliciant]

@SafeSwiftieTix You literally won. These are my dream seats.

[Alicia Thomas @aliciant]

@SafeSwiftieTix @Kat_AF13 Fingers crossed for him!!

[Alicia Thomas @aliciant]

@SafeSwiftieTix @Kat_AF13 Was he able to get tixx?

[Alicia Thomas @aliciant]

@ErasTourResell Yep

[Alicia Thomas @aliciant]

@RaleighBowman We’re ready for it!!!