Ali Sargeant

[Ali Sargeant @AliSarg5]

@museum_louvre why am I not able to buy tickets online and in advance on your website. Multiple browsers used and many different accounts. Still error messages and refused payments. Help!

[Ali Sargeant @AliSarg5]

@AppleSupport very frustrated my application to remove an activation lock from an iPad I own has been declined. I’ve been asked for proof of purchase which I’ve already supplied. The iPad was being used by my Mum who has Alzheimer’s

[Ali Sargeant @AliSarg5]

@WestNorthants the recycling bins haven’t been collected on Park Ave North, Npton.

[Ali Sargeant @AliSarg5]

@SkyHelpTeam trying to talk to somebody to pay an outstanding amount on my mums account and cancel her subscription. She has Alzheimer’s and has gone into residential care.

[Ali Sargeant @AliSarg5]

@BirminghamAirpo get it together on the luggage collection. 1 hour waiting and no sign of movement on the carousel!

[Ali Sargeant @AliSarg5]

@DHLexpress got a text saying my parcel delivered. I was at home and there’s no sign of it!

[Ali Sargeant @AliSarg5]

#carpetright wonderful showroom experience. The fitting was one of the worst experiences I’ve had! V disappointed!

[Ali Sargeant @AliSarg5]

@mrjakehumphrey saw High Performance Live in Northampton tonight. Had never listened to the podcast but I LOVED it! Thank you. Currently listening to all of the shows!!

[Ali Sargeant @AliSarg5]

@MORETHAN Thank you. I have moved to another insurer which was cheaper than last year. It was just disappointing as a long serving customer.

[Ali Sargeant @AliSarg5]

@MORETHAN how irritating to get a renewal car insurance quote for over £200 more than last year. I call and there’s nothing you can do yet you come up on a comparison website as cheaper than last year. Why?

[Ali Sargeant @AliSarg5]

@SingaporeAir The website is incredibly frustrating. The customer service phone line goes unanswered. I really just need someone to take responsibility to help a vulnerable customer. We have no idea which part of the journey she lost the bag on

[Ali Sargeant @AliSarg5]

My Mum who suffers from dementia has lost her hand luggage somewhere between Heathrow and Brisbane. Getting very little traction on how to resolve this @SingaporeAir

[Ali Sargeant @AliSarg5]

@SingaporeAir

[Ali Sargeant @AliSarg5]

@joshwhiten hi Josh!

[Ali Sargeant @AliSarg5]

@LIVIGP I’m still waiting for my appointment 1 hour after the start time. I thought this was supposed to be the future!!

[Ali Sargeant @AliSarg5]

@BBCBreakfast what an inspiration Bill is. My Mum was diagnosed with Alzheimer’s at Christmas and it’s been hard. I love his attitude! X

[Ali Sargeant @AliSarg5]

@mintvelvet what amazing customer service. Replacing my broken bracelet when I couldn’t get into store. Thank you!

[Ali Sargeant @AliSarg5]

@BritishGas I estimate I’ve spent 15 hours on phone and chat. Problem still not resolved. Shameful!!

[Ali Sargeant @AliSarg5]

@BritishGas I wouldn’t recommend you to my worst enemy. 4 lengthy phone calls still no resolution to problem.

[Ali Sargeant @AliSarg5]

@BritishGas I wouldn’t recommend you to my worst enemy. 4 lengthy phone calls still no resolution to problem.