Alisa Roskach

[Alisa Roskach @AlisaSchwebig]

@vueling Your overbooking practice frustrates and separates people! A customer who arrived exactly at the gate closing time and another one who was lost waiting in the overbooked queue had their tickets given away to other passengers. #HumanityFirst #Shameful

[Alisa Roskach @AlisaSchwebig]

@TK_HelpDesk Your terms and Conditions state that even in circumstances beyond your control (which in this case is only half true), you are responsible for rerouting or reimbursing your passengers. If you have good customer service, call me on [phone] to find a solution.

[Alisa Roskach @AlisaSchwebig]

@TK_HelpDesk Hello, I was flying to Paris for an important interview. I have been trying to reach TK on ALL your phones (HQ, Spain-based customer service, Kenyan sales office) - NO RESPONSE. The counter in the Nairobi airport is empty and it is impossible to get ANY information.

[Alisa Roskach @AlisaSchwebig]

@TK_HelpDesk Hello, I was on the TK608 flight from Nairobi this morning. There was a strike at the airport and hundreds of people were given no access to the terminals. Turkish Airlines decided to leave with 10 passengers on board and not wait for the ones blocked outside!

[Alisa Roskach @AlisaSchwebig]

@TK_HelpDesk @TurkishAirlines @TK_TR This is not what I expect from customer service. Your terms and conditions state that you are responsible for rerouting or reimbursing your passengers for delays and cancellations even in circumstances beyond your control.
Please call me on [phone] on thé next hour.

[Alisa Roskach @AlisaSchwebig]

@TK_HelpDesk @TurkishAirlines @TK_TR I was flying to Paris for an important interview. I have been trying to reach TK on ALL your phones (HQ, Spain-based customer service, Kenyan sales office) - NO RESPONSE .... The counter in the Nairobi airport is empty and it is impossible to get ANY information.

[Alisa Roskach @AlisaSchwebig]

@TK_HelpDesk @TurkishAirlines @TK_TR Hello, I was on the TK608 flight from Nairobi this morning. There was a strike at the airport and hundreds of people were nlt given access to the terminals. Turkish Airlines decided to leave with 10 passengers on board and not wait for the dozens of others blocked outside.

[Alisa Roskach @AlisaSchwebig]

a16z Podcast: Why Crypto Tokens Matter by a16z via #soundcloud https://t.co/iUUbn4DA19

[Alisa Roskach @AlisaSchwebig]

African cartoons? Here is someone doing something that matters https://t.co/xWFBy9INdI

[WIA Philanthropy @WIAPhilanthropy]

Wondering what edutainment content is? Ask @doreenkessy at the Entrepreneurs Hub she'll tell you more about her company @UBONGOtz #WIASUMMIT

[Alisa Roskach @AlisaSchwebig]

@WIAInitiative Honored to be the WIA Ambassador for Kenya!

[Peter Renton @peterrenton]

A post from @vermooti on the @ProsperLoans acquisition announced today: http://t.co/RBygzPCtu4 #marketplacelending #p2plending

[Alisa Roskach @AlisaSchwebig]

https://t.co/ScYHYPVmL5
Europe's start-up landscape is starting to think big!

[Alisa Roskach @AlisaSchwebig]

The Zambian future mobile money powerhouse. https://t.co/vMWX3ZzgYv

[Africangels @Africangels]

African fintech startup goes past $1bn in transactions – Ventureburn https://t.co/Xwmy92a1As

[Alisa Roskach @AlisaSchwebig]

80 Hottest InsuranceTech Companies Shaking up the Trillion-Dollar Insurance Industry https://t.co/fIQoGRTidb via @LetsTalkPaymnts

[Alisa Roskach @AlisaSchwebig]

Finally... a jobs/tasks marketplace in Kenya for day-to-day needs. #Africa #Startups #Tech https://t.co/kTkPCcQD0v

[Alisa Roskach @AlisaSchwebig]

@rocketinternet takes another step in contributing to African societies, beyond their amazing service @JumiaKenya https://t.co/jJKP1Y9WUg

[Alisa Roskach @AlisaSchwebig]

Kenya is launching its own home-grown Uber: Little Cabs. The zero competition era is over... #Africa #Tech #startup https://t.co/zxfRQjADbJ

[Alisa Roskach @AlisaSchwebig]

#Africa needs more #VC #Capital, but let's remember that a global capital safety flight will always first affect us, so cash is still king.

[Alisa Roskach @AlisaSchwebig]

Some #VCs seem to look at #Africa as a lab which is great @a16z. But we also need #Angels to promote financial savviness in #startups.

[Alisa Roskach @AlisaSchwebig]

TZ is where everyone is launching right now... https://t.co/RBfFQIItTs

[CGAP @CGAP]

What do we know about #mobilemoney momentum in African countries? New #data explains: https://t.co/jlO89ENxyx #m4d