Alisia

Former OPTIMA PhD Student at the University of Edinburgh.
I use Twitter to complain and to learn new things.
Views are my own.

[Alisia @alisiamara92]

@Hertz Hi Courtney, I’ve DM’d you. Let’s try and get this sorted smoothly and in a timely manner as it is quite time sensitive.

[Alisia @alisiamara92]

@Hertz pretty poor customer service - I’ve left my phone in the car rental and have been trying to reach the Edinburgh airport branch over 50 times since this morning - phone rings but no reply. Emailed and no reply. What can I do to get my phone back?!

[Alisia @alisiamara92]

@KLM does delay with de-icing really count as extraordinary circumstances? Seems very ordinary….

[Alisia @alisiamara92]

@flybondioficial tengo vol mañana pero no puedo tomarlo porque es perdido mi connection en Europa. Puedo cambiar mi booking ?

[Alisia @alisiamara92]

thank you @KLM for not being friendly towards pregnant women. Not only you are making us stay in AMS for 24h, but you rebooked us and allocated middle seats, in different rows, how do you think I’m supposed to feel having to wake the people next to me to go pee 20 times an hour?!

[Alisia @alisiamara92]

@AerLingus - upsetting to find out that rather than EU58.00 I only had EU5 voucher for my delayed flight…

[Alisia @alisiamara92]

@lufthansa still waiting for a reply from my request dated 12 of October due to my flight being delayed and then ultimately cancelled. ID is FB ID 36126252. Can you provide feedback on when I’ll see the reimbursement money? Thank you for understanding

[Alisia @alisiamara92]

@lufthansa @Aman_Mamdouh Same story for me, and they aren’t replying to my tweets

[Alisia @alisiamara92]

@British_Airways I am definitely requesting compensation for this nightmare!

[Alisia @alisiamara92]

Thank you @British_Airways for the worse service today. 1) flight Aberdeen - Heathrow delayed because flight attendant broke her leg (?) 2) trying to make us stay in Aberdeen because of max number of passenger at 90 due to less flight attendant

[Alisia @alisiamara92]

7) told people not to check in luggages - what happened too it’s fully booked? 8) now after 13 hours of frustration and lies thinking about how ‘happy’ I am I need to spend €90 euro to get a taxi home….. thank you @British_Airways for ruining and wasting our Sunday.

[Alisia @alisiamara92]

@DVLAgovuk Still waiting……………………

[Alisia @alisiamara92]

@DVLAgovuk - why is it so hard to get through to someone?!? Ordered a new driving license 1 month+ ago and it’s not arrived yet? If I get a fine from driving without one I blame you!!!!

[Alisia @alisiamara92]

@DVLAgovuk Tried to contact them over 5O Times, no answer over the phone or email… this is a disgrace!!

[Alisia @alisiamara92]

@DVLAgovuk Postal application, portal says it was sent weeks ago……..

[Alisia @alisiamara92]

@DVLAgovuk tried the chat and phoning 100000 times and no one ever picks up!! Please get back to me ASAP

[Alisia @alisiamara92]

@ACSedgwick @OxfordChemistry @GroupFaulkner Congratulations

[Alisia @alisiamara92]

@DxcoverLtd @RachaelOptima Congratulations Rachael!