Alison Kinch

[Alison Kinch @alisonkinch]

@TGIFridays worst meal I have ever had in my life on Friday last week at Bracknell. Horrendous all round you must sort it out !

[Alison Kinch @alisonkinch]

@LouboutinWorld seven times today I have tried to call and disconnected each time. Waiting for a refund from Jan terrible customer service .

[Alison Kinch @alisonkinch]

@_MBService disappointing service waited 9 weeks for a credit voucher or refund on suit hire for a cancelled wedding. Not even the courtesy of a phone call. Shocking

[Alison Kinch @alisonkinch]

@JustEatUK diabolical service again 2.5 hours wait and still not received for your drivers to not be bothered to pick up order and all your customer service take 5 days to refund and £5 compensation. Just dire !

[Alison Kinch @alisonkinch]

@JustEatUK yet again ordered cremes delivery time was 40 mins 7.30 order still not here and @cremes lied that it had gone out and had to cancel again absolutely useless service .

[Alison Kinch @alisonkinch]

@chessingtongc outstanding customer service. Rare these days. Had a problem sorted within two days and no quibble. Will be using this garden centre again.

[Alison Kinch @alisonkinch]

@MartinSLewis can you let me know re insurance . Booked a villa and paid in full myself. Insurance will only pay my and my husband portion and not the whole price we paid . Is that right ?

[Alison Kinch @alisonkinch]

@British_Airways it gets worse you contacted me and now can’t discuss as booking in daughters name but we paid , yet 5 times on phone you say you need to talk to me as my card. Ridiculous just want my refund...

[Alison Kinch @alisonkinch]

@British_Airways I have waited over 8 weeks for refund on ticket . Called several times told it was in queue but still not arrived . Claimed another one on same days arrived in 3 days .. think there may be a problem but nobody helps

[Alison Kinch @alisonkinch]

@British_Airways I understand it takes time but 2 refunds were done in 3 days and have heard nothing for 4 weeks so there must be a problem

[Alison Kinch @alisonkinch]

@British_Airways how long do I wait for a refund it has been 5 weeks and nothing yet ? I have called but CS said it hadn’t been processed and still waiting can you help ?

[Alison Kinch @alisonkinch]

@British_Airways you were brilliant on issuing 2 of 3 refunds but three weeks for last one and nothing . Called they said hadn’t been processed and will be done again but a further three weeks but last came in 3 days and now week and half later and still nothing . Not great

[Alison Kinch @alisonkinch]

@MercedesBenzUK called MB finance and emailed three times no reply about COVID situation. Phone cuts you off. Email standard reply but no call back.

[Alison Kinch @alisonkinch]

@KinchAsh that’s why

[Virgin Media ❤️ @virginmedia]

We’re investigating an intermittent broadband issue where connectivity is interrupted for a short period of time before being restored. We’re urgently looking into the problem and working flat out to fix it. Updates here: https://t.co/Fu03iGACA9 Sorry for any inconvenience.

[Alison Kinch @alisonkinch]

@RobbieRinder good afternoon I have just tried to claim@on travel insurance on annual policy and taken out before COVID19 and they have said we cannot claim as not listed ? Surely they can’t treat people like this !

[Alison Kinch @alisonkinch]

@GMB good afternoon just tried to claim off my travel insurance and annual policy taken out before COVID19 existed and they have said we are not covered ? How can they get away with this ?

[Alison Kinch @alisonkinch]

@MartinSLewis just tried to get refund from travel insurance from @Debenhams and they are saying we are not covered . It was an annual policy ! taken out before COVID19 even existed any advice on what we can do ?

[Alison Kinch @alisonkinch]

@chillisauce disgusting company stag go that could not go ahead and refusing to give money back and so rude . Exploting people in times such as this is not acceptable . Do not use them they will disappoint . Will be contacting ABTA AND OMBUDSMAN.

[Alison Kinch @alisonkinch]

@chillisauce .. appalled and disgusted stag do could not go ahead this weekend and on 15th March you were waiting to see what happens but now they could not go and still no refund . You are exploring people and stealing thier money ! going to contact ABTA and the ombudsman

[Alison Kinch @alisonkinch]

@itvtakeaway shout out to Itv and Ant and Dec for the most amazing episode of Saturday night take away when the country is on its knees and you have given us laughter and some sort of normality @ollymurs @BradleyWalsh hilarious thank you 🙏😘 @antanddec legends you two 😘😘😘