@MAS@OneWorldAir you need to speak to your stranded 40+ passengers ASAP. We need our passports and boarding confirmation to get out of Mumbai - we have been stuck here for almost 48 hours with little to no communication. @OneWorldAir could you please help us and escalate this??
@MAS@OneWorldAir you need to speak to your stranded 40+ passengers ASAP. We need our passports and boarding confirmation to get out of Mumbai - we have been stuck here for almost 48 hours with little to no communication. @OneWorldAir could you please help us and escalate this??
@MAS, there are 40+ passengers stranded in Mumbai due to the rerouting of MH165. This situation has persisted for two days with no communication or instructions provided to those affected. It is unacceptable that passengers remain uninformed and unattended. Do something NOW!
@MAS, there are 40+ passengers stranded in Mumbai due to the rerouting of MH165. This situation has persisted for two days with no communication or instructions provided to those affected. It is unacceptable that passengers remain uninformed and unattended. Do something NOW!
@farahsolhi@Scoopdotmy@MAS Several passengers have waited for 11+ hours at the airport only to be sent away again and apparently booked on the next flight tomorrow 26 Nov. Appalling treatment from @MAS . We need booking confirmations for these passengers via email and clarification of the next steps ASAP.
@nainaydoo@MAS@MAS after whole 8 hours today, and since yesterday as well, the vast majority of your passengers is still stranded. @MAS@oneworldair Pull your head out of your arse!!
@nainaydoo@MAS@MAS@OneWorldAir get yourselves together, beyond ridiculous, so many of us stranded and tired and without formal identification!!! @BBCNewsAsia may be interesting to report on! Help us!!
@ashaswin Please provide us with the following details via Direct Message so we can arrange for a member of our team to assist you.:
Passenger's full name (Last/First name):
Booking reference:
Ticket number:
E-mail address:
contact number:
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@MAS After a nightmarish 9 hour ordeal at Mumbai airport, when are you flying all of us out of here to KL as you should be?? The most horrible experience with @MAS#mh165
@MAS After a nightmarish 9 hour ordeal at Mumbai airport, when are you flying all of us out of here to KL as you should be?? The most horrible experience with @MAS#mh165