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@NETGEAR has helped me with issues in the past. Without a problem. But now I’m randomly expected to pay for help when I never had to before? Meanwhile being treated like dirt by your customer service?
@NETGEAR I can see in my wifi access but my password no longer works. I can’t help but feel scammed and incredibly frustrated. Calling for help and being treated horribly didn’t help.
@NETGEAR just had two very unfortunate phone calls with your customer service. I was nothing but kind and just asking for help. I bought what y’all told me was your “best router” and now I have to purchase additional tech support even though you have told me nothing is wrong.
@callmekelsso I saw this. I think she meant the list is going to be so long of all the things she’s getting she won’t have time to listen to it all? Maybe?