@united And we have photo documentation of our items covered in muddy water upon opening our suitcase & unpacking our clothes. For #UnitedAirlines to ask us 2 go back 2 the airport on our vacation after your reckless care is completely ridiculous. Take some responsibility for YOUR error!
@united Just landed in Aspen, checked in to hotel, unpacked to find wet & DIRTY (muddy) clothes in our checked suitcase. Sent items to be cleaned & called UA customer service immediately. Was told we have to go back to airport to “show them the damages.” Terrible!
@united@united Reporting damage in person under these circumstances is completely unreasonable. Damage was not discovered until we unpacked our clothes at our hotel. I would expect #UnitedAirlines to MAKE THIS RIGHT & CORRECT YOUR ERROR. Please advise where to send our dry cleaning bill
@united@united Not to mention, he would have NOTHING appropriate to wear to his 40th bday dinner. This is unacceptable. So disappointed in you #UnitedAirlines. 👎🏻
@united How are we supposed to report damage in person when we sent off our dirty clothes to be cleaned? If we didn’t do so immediately, my husband’s cashmere sweaters would have been irreparably damaged.
@kikebeltranena I am about to contact the Local California NEWS Channels to clarify how you are profiting off the COIVD-19 Virus by stealing people's money. Allow us to re-book, give a refund and be a decent human and businessman please. #volaris#Volarissucks#volarisair
@come2venuskali Everyone- call your credit card companies and file a claim against them. That's what I did. The bank will take back the money for services not rendered. Make sure to document everything and screenshot. This company is disgusting. #volaris#travelban
@homesbycecilia1 Prime example of you get what you pay for. Cheap fares = horrendous service. Not worth supporting a corporation that doesn’t care about people who are prohibited from traveling due to a worldwide pandemic. @flyvolaris should be ASHAMED. Happy to take my money elsewhere. Adios!
@reynachabeli@doctora_nature Agreed , I am an interpreter at hospitals and courts I have no symptoms, I want to cancel my trip to Oaxaca for the community sake and @flyvolaris#volaris refuses to give me credit . 😡😡