Allison Friedman

I run Rate It Green ( @rateitgreen), a green building directory, network & information resource. This account is for personal Tweets.

[Allison Friedman @allisonfriedman]

@Bloomingdales I got an auto reply from that link, FYI. This whole experience has been like that. It suggest I set up a home appointment at a link or chat with a stylist.... Another loop to get stuck in.

[Allison Friedman @allisonfriedman]

@Bloomingdales Please get your tech & phones act together. Your great staff works too hard to be undermined. Have been trying for two days to rebuy some things - I can't reach humans on your phones with endless buttons pushing , can't leave a message or get a call back, and

[Allison Friedman @allisonfriedman]

2BoschHomeUS We found the part and did the repair. Over $400. And... the repair worked for about 2 weeks. This machine has a problem. And... you've known this. How can you make up for this many ovens people and companies had to just throw away in landfills? Why didn't you try?

[Allison Friedman @allisonfriedman]

Help, @BoschHomeIn! The #oven door latch motor on our #Bosch HBL A UC-02 broke! I have two ovens, and one part on one oven broke. Please help me avoid putting TWO or even ONE oven in a #landfill when all I need is one new or used working part! #appliances #sustainability #home

[Allison Friedman @allisonfriedman]

@aiden25son @LoyaltyLobby @Hilton I am sorry to hear. It's so frustrating when you put your heart and time into a trip, and something goes so wrong. will do. Honestly, I felt so taken advantage of. That's why I bothered to say something.

[Allison Friedman @allisonfriedman]

@Bloomingdales Also, we were not able to create a working home registry. Your store team tried to help, but it can't actually be managed online by a consumer. And some items weren't available in colors & sizes we needed. So we had to buy many of the items elsewhere. Your team deserves better.

[Allison Friedman @allisonfriedman]

@Bloomingdales I have long had affinity for this brand, and your staff has been great in person. But they lose if you can not reasonably reach the right person or ANY human in a store location. You can and should do better for them - and for the company.

[Allison Friedman @allisonfriedman]

@Bloomingdales I also can't find out how to be loyal to buy from the nice person who helped me in store. Your store is losing a sale, your salesperson is losing a sale. 59 minutes to wait on hold? Tell that to the people who are working on the floor. Can't buy online & credit the salesperson?

[Allison Friedman @allisonfriedman]

@LoyaltyLobby We had a tough stay here. I just laughed at a @Hilton ad about real adjoining rooms- our kids were put in a separate tower after reservations promised specific next door rooms. The check in person said my spouse made that up (how would we know which rooms and what the #s were?).

[Allison Friedman @allisonfriedman]

@BoschHomeUS @BoschHomeIn I see I wrote the wrong Bosch initially. Thanks for the reply. My point is simple - there needs to be a commitment to sustainability. A known part that fails should just not have been discontinued. That makes people landfill perfectly otherwise good equipment. Please do better.

[Allison Friedman @allisonfriedman]

@BoschHomeIn @BoschHomeUS Goodness, thanks for letting me know.

[Allison Friedman @allisonfriedman]

@BoschHomeUS @BoschHomeIn I gave the details about our oven to multiple people, and several said there is no way. And that a lot of parts will look like that one and not be it. One company finally had the right motor. But way too many ovens are being needlessly disposed of.

[Allison Friedman @allisonfriedman]

@BoschHomeUS @BoschHomeIn Problem solved, thanks to Ebay! (But I needed help, because the part #s are impossible, and there are a lot of wrong ones.) This should not happen. PLEASE do not make people get rid of whole appliances for one (known to break) part. You can do better and help us all do better!

[Allison Friedman @allisonfriedman]

@BoschHomeUS @BoschHomeIn I have been told by several appliance and parts companies this happened to many many people and they had to get new ovens - when a tiny part would do the trick. You could even help with recovering used working parts. It's ok to make money. It's not ok to needlessly cause waste.

[Allison Friedman @allisonfriedman]

For environmental reasons, we do not not want to throw away an otherwise working appliance? We here this is typical. But what a bit of a disaster as we have one tony part broken and two matching ovens that are otherwise happy. I'd love some help.

[Allison Friedman @allisonfriedman]

@BoschHomeUS We have a HBL 745 A UC 02 oven that is old but works perfectly fine except for the oven door lock motor. We heard that you no longer make parts for this, but I am hoping for any solution. Environmentally, I'd like to replace the motor or small assembly.

[Allison Friedman @allisonfriedman]

@anthrop_inst @WeDontHaveTime I am sorry, but I find this terrifying. We can't safely manage the nuclear power we already have. In terms of plant security, fuel security, and processing and handling waste. The risks are just too high, in my opinion. The idea of more nuclear fuel out there just scares me.

[Allison Friedman @allisonfriedman]

@Etsy Thanks. I wanted what I ordered, but at the least we don't want to pay for what wasn't and won't be shipped, of course. The seller indeed seems to not be selling on Etsy anymore.

[Allison Friedman @allisonfriedman]

Is anyone else having a challenge with @ETSY? I don't know who to believe. I needed something ideally by last Saturday and the seller kept delaying, and now they say they won't send it at all because ETSY never paid them, even though they also say they can see I paid ETSY?