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Quick update on Helene response to address some concerns we're all seeing online.
Military, FEMA, blockades, gov't creating hurricanes, etc.
Bottom-line: Western North Carolina is pulling together. They need our support. This is the beginning of a long-term mission.
There's a lot of misinformation about our assistance programs & we encourage #Helene survivors to continue applying for support from us. Serious Needs Assistance is one of many benefits we offer - designed to help people with emergency items while their application is processed.
Misinformation can spread quickly after a disaster, causing confusion and distrust within communities struggling to recover. Unfortunately, we’re seeing this during our response to Hurricane Helene.
Sharing rumors online without first vetting the source and verifying facts ultimately hurts people — people who have just lost their homes, neighborhoods, and, in some cases, loved ones. They are already unsure where to turn for help, and spreading misinformation only adds to that uncertainty. It also disrupts our ability to deliver critical aid and affects the disaster workers who have put their own lives on hold to assist those in need.
Here are a few common rumors we have recently seen on social media that we'd like to address:
- "The Red Cross isn’t here."
This is simply not true. Before Helene made landfall, we prepositioned hundreds of Red Cross disaster responders and thousands of relief supplies across the Southeast to support people affected in the aftermath. Today, more than 1,300 disaster responders are helping people in Florida, Georgia, the Carolinas, Tennessee and Virginia, ensuring they have safe shelter, food, hygiene items, medication and emotional support.
- "The Red Cross is confiscating or throwing out donated items."
We are not confiscating, removing or discarding donated items. We focus on providing shelter, food, and relief after disasters. While we don't accept physical donations, as managing them takes time and resources away from our mission, we work with community partners who are better equipped with these resources to handle and distribute these items. For information on where donated goods are available, please call 211.
- "The Red Cross is taking over shelters."
We do not forcefully take over shelters. However, we do provide management support at the request of partners. This is a collaborative effort that no one organization can do alone. Local partnerships are established before disasters to ensure shelter needs are met, and we collaborate with partners to transition evacuation centers into post-storm shelters. We do not take over facilities where partners are still providing services.
- "The Red Cross is taking over volunteer groups."
This is untrue. While we are working alongside other volunteer groups helping during this disaster, the Red Cross is not taking over their efforts or services.
For safety, all Red Cross volunteers must go through a background check and Red Cross training before deploying to support a disaster response. We do not manage or deploy volunteers who haven’t completed this process, including local residents who sign up after a disaster. They must undergo the same screening and training as current volunteers.
Yesterday as we were delivering food and water to Bat Cave we found a @fema Urban
Search and rescue unit NY-TF1 after a long day airlifting people, etc..a team 18 people and 3 dogs. People like them are heroes all over NC….@DHSgov this what government does and we don’t realize it sometimes…👍#ChefsForNC
There has been a lot of rumors spreading about the #Helene response.
Rumors can create confusion & prevent people from getting assistance they need. Help us share accurate information: https://t.co/Z5vxuBTths
New North Carolina recovery data from FEMA:
- Cellular restoration continues to improve, with less than 50% of cellular sites down as of today. Ten counties, down from 17, have 50% or more cell sites down. Two FCC surveillance teams are conducting inspection operations on equipment in targeted counties.
- FEMA has helped provide 67 total Starlink to the state, including 3 Starlinks for the Eastern Band of Cherokee Nation and 4 Starlinks for critical lifeline locations as determined by the state
- Search and rescue teams have conducted nearly 1,500 structural evaluations and over 1,660 human and animal interactions including rescues, evacuations and other assistance. Additional federal search and rescue teams are enroute to support the mission
- The North Carolina National Guard has delivered 12 aircraft pallets, totaling more than 100,000lbs of food and over 38,000lbs of water to Asheville
The water receded at Biltmore Village today revealing the devastation. I have been in this area many times, and today it was not recognizable. Now that the water is gone the rebuilding process can begin #helene#ncwx#asheville
A massive relief effort for our western counties is underway.
Water, electricity, food, medicine, gas, cell service, search & rescue - all are priorities.
Here’s the latest:
North Carolina: 25 counties & the Eastern Band of Cherokee Indians are eligible for disaster assistance. Additional areas may be added as we continue damage assessments from #Helene.
Find all the designated counties here: https://t.co/8lJXd5qukz
3 ways you can apply ⤵️