@Iberia Sure can, so that you can once again send me the link to the exact same baggage number I already have. This is how you treat a @traveloneworld Emerald customer, imagine how you treat everyone else!?!
Here we are at Marrakesh Airport to come pick up the bag @Iberia lost on March 13- they sent us an email saying it was arriving. We spent USD $50 to/from the airport only to find out it’s in Casablanca not Marrakesh. Worst. Airline. Ever.
@Iberia you lost my luggage three days ago. Day 1 I wasn’t too upset. Day 2 I was freezing because my coat is in my bag. Day 3 status is still “searching.” I am an Emerald @traveloneworld member, and your call center is telling me to “go shopping”. Do better! This is ridiculous!
@Iberia So let me share what @Iberia did when I sent the details in a PM… they sent me a link to the same public website link for customer service numbers I already have! #Unacceptable and didn’t really require a PM.
@Iberia you lost my luggage three days ago. Day 1 I wasn’t too upset. Day 2 I was freezing because my coat is in my bag. Day 3 status is still “searching.” I am an Emerald @traveloneworld member, and your call center is telling me to “go shopping”. Do better! This is ridiculous!
Thought I would give @Delta CLT to DUB to CLT on a Delta One ticket. As a Platinum Pro @AmericanAir customer, was disappointed. Plug in 8D didn’t work, so got no work done. Will now work all w/e- seat belt didn’t lock either!