If you're making a customer wait months and months for something they paid for, that should be called out.
Excuses exist, but as soon as you accept payment for a service, art stops being you hobby and becomes a job that requires a level of professionalism.
@iman_560 Needs more contacts. If "relationship" here is referring to romantic partners then there is one question that should matter
When did they first met?
If they JUST met at 25 and 35 and continue a friendship from there and it turns into a romantic relationship then it's okay