AlpsDrums

[AlpsDrums @alps_drums]

#heathrowexpress Beware of the trap at Heathrow T5. The barriers are same for Elizabeth Line and Heathrow Express train and no clear signage or announcement. If you board the Express by accident you will be charged in excesss £25 for single journey to paddington. #heathrowepress

[AlpsDrums @alps_drums]

@eurowings No one is responding to the emails we are sending!!!! Are these emails being read? The bag is in heathrow and not lost. What are you doing to resolve this issue? How much longer do we need to wait?

[AlpsDrums @alps_drums]

#eurowings Subject: Delayed Luggage LHREW19034
We still have one Bag missing details. Ref: XH247689. Please advise when this will be delivered? We have been waiting since 5th June. No one is responding to the emails. Can we get an update?????

[AlpsDrums @alps_drums]

@HeathrowAirport Can we at least have an update without passing the responsibility on to the airline as the bag is sitting in heathrow!!! What is heathrow doing about the situation???? We have contacted the airline and having no joy! Absolute mess!!!

[AlpsDrums @alps_drums]

@HeathrowAirport ref Delayed Luggage LHREW19034
Please note we still have one Bag missing details. Ref: XH247689. Please advise when this will be delivered. We have now been waiting since 5th June this is unacceptable.