@TuneCore You’re active enough to post, but not to support a premium subscriber? 🤔 You promised a reply within one business day, yet I’m still waiting for almost a week. My release is being delayed, and if I don’t hear from a real human today, I’ll have no choice but to escalate this
@TuneCore I promise if I don't get a response in 3 to 4 hours, I'II pay influencers to escalate this issue online with proofs. How could you charge me for unlimited plan and refuse to do things you said. That's a huge scam @TuneCore been sending mails and dms for days now.
@TuneCore I promise if I don’t get a response in 3 to 4 hours, I’ll pay influencers to escalate this issue online with proofs. How could you charge me for unlimited plan and refuse to do things you said. That’s a huge scam @TuneCore been sending mails and dms for days now.
@TuneCore There are no humans working, don’t lie to people. Only automated robots that can’t find simple solutions even to premium subscribers. @TuneCore
I’ve been ignored for over 1 week now but I’m a premium user.
@russdiemon@TuneCore@TuneCore you all need to act so professional, I’ve been sending mails, dms and you ignore it all, then What’s the essence of subscribing for unlimited plan. You lied, yes you lied that you’ll respond within 1 business day. Yes you lied. 💔💔💔
@TuneCore@DJ_Doowap Why would you let me subscribe for premium and then ignore all my complaints ??? This is not professional, it is messing with my release date. I’ve been having this issue for almost a week now. I need a solution or you refund me. I’m sad 😔
@TuneCore My account is currently blocked from submitting new releases because my previous submission was rejected. However, I have no option to fix or resubmit the release, and my support requests have gone unanswered. Please either unlock my account, reopen the rejected release for edit.
@TuneCore I’m disappointed with my support experience. As a Premium subscriber, I was promised a response within one business day, but it’s now been over four days with no resolution for ticket #6621100. My release has been delayed & I’m really sad. Escalate my case please.🥺☹️