@DunelmService Hi, this was a store purchase with cash. I bought it just before Christmas. As the pics i sent show this has happened just through normal use of a rug. We have not vacuumed or shook the rug out yet as we wanted to show you the issue first and not make it any worse. Regards, Adam
@DunelmService hi, I have recently purchased a new rug from yourselves. We now have an issue with large bits/chunks coming away. Please advise,
Regards,
Adam Mackinder